1. ELEXON AM&D Participant Applications

2. ELEXON AM&D– Participant Applications Incidents Report
Incident ID
Reported Date
Status
Priority
Summary
Customer
Resolved Date
Resolution Details
INCUK
07/06/2017
Resolved
Medium
CP1482 ‘Upgrade of NHHDA and EAC/AA systems from Oracle 11g to version 12c’
SSE
04/07/2017
Resolved the call after providing details on the Tech upgrade provided details on the scope of support from CGI end.
INCUK
17/05/2017
Low
Confirmation on EACAA Patches
INOGGY
02/06/2017
Confirmation provided on the patches delivered. Resolved the call as per user confirmation.
INCUK
16/05/2017
Check Data Collector Data Issue in SPOW/MANW DA
Energy Retail Applications
05/06/2017
Resolution provided to user by clarifying the null reports generation. Suggested user to schedule the reports with participant_id (or) with a limit less than 500 through CDCD screen. User has agreed to schedule reports only for suppliers who have exceptions outstanding and they will monitor the process to ensure that they are not missing any data by doing the same.
INCUK
06/06/2017
Query on D0375 flow processing in NHHDA
17/06/2017
Provided Details on the Query and clarified details as required. Resolving the call as per confirmation from user.
INCUK
Business Process for D0375 flow
23/06/2017
Resolving the call based on the User confirmation after clarifying the query.
INCUK
09/06/2107
REQ- CHG /EAC/AA installation
RWE
Clarified the queries & Resolved the call based on user confirmation.

3. ELEXON AM&D– Participant Applications Incidents Report
INCUK
12/06/2017
Resolved
Low
P0219 Annual eac Statements
INOGGY
27/06/2017
Clarification provided on the P0218 Annual report where (UMSOs) need to send UMS consumption values to Suppliers as specified in section 3.11 of BSCP520 document. Resolved call after confirmation from user.
INCUK
06/07/2017
Pending
DA De-appointment
Details Provided to user as requested. Awaiting resolution confirmation from User to close the call.
INCUK
10/05/2017
Clarifications required for NHHDA and EAC/AA patches - JRR 2017
RWE
15/05/2017
Queries raised by the user has been answered and User confirmed to close the incident
INCUK
04/04/2017
NHHDA NCD information request
G4S
5/3/2017
INCUK
16/11/2016
Closed
D Energisation Qurey
EVOLVE-ANALYSTICS
11/12/2016
User raised query regarding D0019 flow and CGI AMD has addressed and clarified the details and user happy to close this call.
INCUK
15/12/2016
Need details - NHHDA DECC request - Special Log
16/01/2017
AMD clarified the details to party agent that, NHHDA system has a limit  to aggregate only the latest 30 records based on run status and settlement date from ndb_data_agg_runs table .

4. ELEXON AM&D– Participant Applications Q &A
Incident ID
Reported Date
Status
Priority
Summary
Customer
Resolved Date
Resolution Details
INCUK
22/12/2016
Closed
Low
(IMSERV) NHHDA - slow instructions processing
G4S
05/02/2017
User Reported that the NHHDA slow processing issue based on the large number of D0019 files received in one day from one NHHDC. CGI addressed the issue requesting the Environment setup from user end as there are no issues with NHHDA software and issue is more on the User environment. User has not replicated the same as requested from CGI and the call has been kept in pending. Awaiting Resolution confirmation for closure e of the call.
INCUK
03/03/2017
NHHDA (EMEB, NORW) D0019 Processing Issue - 03
EON
31/03/2017
User faced issue while processing D0019 flows where files goes in out of sequence.
INCUK
22/08/2016
ELEXON - Market Operations'. Description: D95 Exceptions
Scottish Power
13/10/2016
Provided the details on the full functionality of the D0095 flow. Explained the possibility of Duplicates due to the same set of date tried to be loaded on different sequence and file numbers. User happy on response for closure of the call.
INCUK
07/10/2016
NHHDA and EACAA
Sms Plc
User requested details about the operating system and DB details for the NHHDA and EACAA applications.. We have sent link to the documents on elexon portal to verify with. Confirmed with user and closed the incident.

5. ELEXON AM&D– Participant Applications Q &A
Incident ID
Reported Date
Status
Priority
Summary
Customer
Resolved Date
Resolution Details
INCUK
16/08/2016
Closed
Low
EACAA - DTC 11.4 P305 Release.
SSE
04/11/2016
User is having issues with test environment where in the application is not behaving as expected AMD has analyzed the issues and have given advise on the configuration of test environment. Confirmed with the user and closed the incident.
INCUK
NHHDA - DTC 11.4 P305 Release. regarding nhh_submit.exe
12/10/2016
User is having issues with test environment where in the application is not behaving as expected AMD has analyzed the issues and have given advise on the configuration of test environment. Confirmed with the user and closed the incident.
INCUK
18/08/2016
Advice on L0038 Reports from NHHDA
Scottish Power
21/09/2016
This was a long pending incident taken over from Cognizant. Incident was closed after making attempts to get the response from user and Cognizant
INCUK
06/09/2016
NHHDC (test environment) NMI error
G4S
The user had issues while running batch process in their test environment and requested for information. Solution provided to have boundary values in the system table