1. BOCES Distance Learning Program Quality Access Support

2. 2. What did you like about the Distance Learning experience?
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Watching students’ interest grow. Meeting new students and working with other schools. It is a great opportunity for students to have such a wide variety of courses available and to meet new people. I enjoy watching the students and teachers interacting. It is a great opportunity for juniors and seniors to earn college credit. I enjoyed working with the new teachers.
BOCES Distance Learning Program Quality Access Support

3. 3. What did you dislike about the Distance Learning experience?
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The substitute Teacher was not suited to Distance Learning. She did not involve our students at all.
I didn’t like it when the bell schedules and the vacation schedules didn’t match up.
Each school is monitored differently with different rules and levels of discipline.
I didn’t like it when we had problems with sound.
I don’t like it when the teacher doesn’t make the students pay attention.
I think the class time should be longer.
BOCES Distance Learning Program Quality Access Support

4. BOCES Distance Learning Program Quality Access Support
4. Did you feel comfortable calling the DL toll free number for technical support?
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All responses said,“Yes, I did.”
Comments:
Always . Absolutely.
BOCES Distance Learning Program Quality Access Support

5. All responded ,“Yes, I was satisfied.”
5. Were you satisfied with the assistance of the BOCES support team?
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All responded ,“Yes, I was satisfied.”
Comments:
Very satisfied. Always. 100%
BOCES Distance Learning Program Quality Access Support

6. 6. What changes would you offer to improve the DL program?
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I would like to see routine maintenance checks done on the equipment. There should be teacher observations by the support team.
I would love to come up with a system to block cell phone signals.
Add no cell phones to the DL contract.
Identical schedules would be helpful.
Not a thing, thank you for all you do.
BOCES Distance Learning Program Quality Access Support

7. BOCES Distance Learning Program Quality Access Support
7. General Comments
I enjoy working with the Distance Learning system. I think you should expand to more schools. I think the teachers should receive more training.
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BOCES Distance Learning Program Quality Access Support