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Common Communications Recording Connections

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Presentation on theme: "Common Communications Recording Connections"— Presentation transcript:

1 Common Communications Recording Connections
Learn more about Voxida at

2 There are a few common ways to record IP, digital and analog communications
We will look at how the Voxida systems connect during Digital station-side call recording Trunk-side/line-side recording VoIP recording Two-way radio recording Recording video We’ll also look at how to record at a single site or in multiple site deployments Copyright © Accurate Always, Inc. All Rights Reserved.

3 An example VoIP call recording scenario
Get the brief on true cradle-to-grave cisco recording here Copyright © Accurate Always, Inc. All Rights Reserved.

4 Digital/TDM call recording scenario
Learn More >> Copyright © Accurate Always, Inc. All Rights Reserved.

5 Trunk-side call recording
Learn More >> Copyright © Accurate Always, Inc. All Rights Reserved.

6 Two-way radio recording
Learn More >> Copyright © Accurate Always, Inc. All Rights Reserved.

7 Analog radio or telephone call recording scenarios
Learn More >> Copyright © Accurate Always, Inc. All Rights Reserved.

8 Recording calls at a single site
Learn More >> Copyright © Accurate Always, Inc. All Rights Reserved.

9 Multi-site recording solutions
Learn More >> Copyright © Accurate Always, Inc. All Rights Reserved.

10 Voxida Solutions for Small to Enterprise Level Contact Centers
Voxida 3175: the Compact Model Supporting Channels Voxida 3275: the Rack Mount Solution for Channels Voxida 3375: Enterprise Appliances Supporting  (480 VoIP) Channels Voxida Video™: Screen and Intelligent Video Recording Appliances Copyright © Accurate Always, Inc. All Rights Reserved.

11 Compatibility Counts Voxida supports 75+ major PBX systems
VoIP, analog & proprietary digital phones Trunk interfaces (T1, ISDN/PRI, wink-Start, etc.) Radio transmissions Intercom Networked video, screen capture and CCTV Copyright © Accurate Always, Inc. All Rights Reserved.

12 Accurate Always: Engineering Comprehensive Communications Recording and Monitoring Solutions
Accurate Always, based in Silicon Valley, is a communications recording tech company that delivers real-time digital voice and video recording, radio and telephone call monitoring, archival and review on the exclusive Voxida platform. Accurate Always is a trusted name in recording for diverse industries including healthcare, aerospace, inbound and outbound call centers, help desks, security, defense and financial services. Offering the Voxida call recording integrated solutions, Accurate Always serves domestic and international private and public sector markets. Focused on providing comprehensive, scalable solutions, Accurate Always makes sure that customers get the support they need, pre and post-sale, through an obsessively committed support team and senior engineering points of contacts. Learn more at Copyright © Accurate Always, Inc. All Rights Reserved.

13 Get in Contact Let Accurate Always assess your call center recording and quality monitoring requirements. We will propose a solution that is a fit for your call volume, workflow and budget. Call to talk to our sales engineers or visit us at today You can also send us an at and we’ll be in touch. Copyright © Accurate Always, Inc. All Rights Reserved.

14 Additional Resources VoIP Call Recording: IP Voice Recording for Call Centers Milvox Communications Recording for Defense Accurate Always on Facebook Copyright © Accurate Always, Inc. All Rights Reserved.


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