1. ICT Transformation Programme

2. Background April 2009 report by external consultancy on IT within the University May 2009 approval of report by SLT and Council and agreement to proceed with recommendations July 2009 start of IT Transformation Programme –5 stage programme covering 24 months and an investment of £9.7M

3. IT Transformation Programme Stages 1 – 3 Preparation –Full analysis of IT department –Detailed requirements to meet Universitys current and future needs –Selection of preferred partner – Unisys –Upgrade to Clifford Whitworth Data Centre –Completed new data centre in Allerton building –Solution designed and accepted All completed, approved and signed off.

4. IT Transformation Programme Stage 4 - Build and Commission of Hardware –New hardware ordered, delivered and installed in CW and Allerton data centres –Resilient network built connecting the two data centres –Storage and compute hardware are in the process of being configured and tested –Training of operations staff started and on-going for a number of months with the support of Unisys Handover for use March

5. IT Transformation Programme Stage 5 – Migration –Business Applications Over 70 identified e.g. Banner, Agresso etc –Business Objects Includes mailboxes, desktops, filestore etc –Infrastructure Objects Firewalls, Remote Access etc Plan starts 14 March, ends August 2011 (These are provisional dates)

6. Application Migration Complex Apps –Agresso CRM –Agresso Finance –Banner Core –Blackboard –Library –SAP –SquizMatrix –Accman –Equitrac Simple Apps –Everything else

7. Migration Timeline Each application has a 6 week detailed migration timeline –4 weeks pre, 1 week migration, 1 week post –Each week the responsibilities and tasks for ITS and Unisys have been detailed –Business responsibilities : Week (-4) agree actual downtime date, and for the Complex Apps only agree business staff to carry out UAT Week (0) business staff available for UAT Week (1) live running

8. Migration Impact 6 week migration window –Application freeze period. No changes to applications –Complex applications Banner and Agresso 8 weeks Migration week –Application unavailable for use Complex Apps – 2 days Simple Apps – 1 day Post Migration Week –Application performance measure

9. Business Contact Migration 6 week Window –ITS Service Desk will communicate progress to application owners General queries on migration –Business Account Managers (John Green, Les Tarr, Andy Ward) ITS Service Desk ext 52444

10. Any Questions?

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14. Application Order Page 1

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