1. Mission Statement
To maximise the effectiveness of the business processes of the University through provision and support of quality information systems.

2. Organisation
- Matrix Management - Training

3. Business Partners and Customers
MIS services are delivered in conjunction with other service providers:
AIMS departments
Faculties
Software suppliers
Customers of our services are:
AIMS departments
Faculties and Departments
Students
Staff
External bodies (e.g. SHEFC, HESA, RCs)

4. Services Supplied Optimising systems utilisation 58%
Business continuity (disaster recovery) %
Development of new / existing systems 30%
Helpdesk %
Training %

5. Infrastructure Hardware 60+ servers Operating Systems Solaris 7 and 8
Windows
Databases Ingres, Oracle, SQL
Server, Access
Development Tools: J2EE, Java, NetBeans,
C, Borland Delphi, 4GLs
Development Environment
JBoss, JSVR, Tomcat, Apache, Spring, Samba, Novell, LDAP

6. Corporate Systems
Students (including Admissions, Registration, Course Management, Examinations, Graduations, General Council, DLHE, DACE)
HR & Payroll
Physical Resources
Research
Finance
Full Economic Costing
Management Information and Salary Forecasting
Small Systems (ID Card & Access Control, Accommodation System, Room Booking and Timetabling, etc)

7. Access & Authentication
Staff authentication and authorisation for access to corporate systems is managed by an internal MIS registration system.
Student access is controlled by student common account server in Computing Service.

8. Current Projects Student Records Improvement Programme (SRIP)
Human Resources and Payroll
Physical Resources
Research
Full Economic Costing Research
Small Projects (On-line Voting, ID card & Access Control, Leisure Management, Data Exchange, etc)

9. SRIP
A Programme which co-ordinates mechanism for development of student records systems
Delivering business benefits for all SR-related system requirements
3 year Programme of Work
6 project areas

10. SRIP Management Programme Board Programme Team Project Teams
MIS Development team

11. SRIP Control Plans Agreed products Agreed delivery dates
Agreed milestones
Regular monitoring
Frequent communication

12. SRIP – some products ExamSURF On-line Registration – WebSURF
PGR Student Records
DLHE
CCIMS
UG Admissions
On-line PG applications
DACE SRS
Departmental Exam Results Recording

13. WebSURF On-line Registration Successful Pilot 2004 Reduced staff costs
Reduced consumable costs
Ease of use
More accurate data
Saved hardware costs

14. Version 3
Live this week

15. MIS Overview
Thank you very much