1. My Experience In Handling BIZTALK360 Support
Microsoft Connect 2016
4/28/2019 9:46 AM
My Experience In Handling BIZTALK360 Support
Sivaramakrishnan Arumugam
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

2. Agenda Introduction To Support Support Process
Microsoft Connect 2016
4/28/2019 9:46 AM
Agenda
Introduction To Support
Support Process
Critical Support Tickets
Critical Support Call Handlings
Interesting Support Tickets
Do’s and Don’ts In The Support Ticket reply
Do’s and Don’ts In The Support Call/Meeting
Lessons Learnt in BizTalk360 Support
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3. Thankyou All..