1. Protest in ACE

2. Webinar Goals
Present Trade with a background on the development of ACE Protest
Provide a demonstration of the ACE Protest Filer Account
Provide a demonstration of the ACE Protest functionality
Answer questions from the Trade community related to ACE Protest

3. Current Protest Process
Protests filed in ACS today may be done through ABI (electronically) or paper filed at a port or CEE
ABI submissions are only available to those who file ABI (who have developed or purchased the necessary software to do so). All other parties are required to submit protests in paper.
All protests, regardless of method of submission, require paper to be submitted to the port or CEE
Protests for the CEEs are paper packages scanned and stored in the Document Imaging System (DIS)
Several steps in the Protest review today are ensuring completeness and timeliness of a protest before it goes under actual review

4. Protest in ACE
Development of Protest in ACE was centered around 3 main goals:
Provide an electronic mechanism for the submission of Protests that would allow for broader trade participation
Allow for seamless movement of work that can be equally effective when used at a port or nationwide at a CEE
Reduce the need for the submission of paper

5. Protest in ACE Protest in ACE highlights:
Development of a Protest Filer Account to allow for trade to access the Protest module for purposes of electronically submitting protests to CBP, as well as viewing Protests they have submitted
Development of the Protest workflow, allowing work to move throughout a team seamlessly based on where the protest exists in it’s lifecycle
Integration with DIS, to allow for documents used to support a protest to be uploaded by the user and attached to a protest with visibility nationwide.
Electronic notifications to the Protest Filer based on specified protest events (Protest Added, Amended, Denied, etc)

6. Protest Filer Account
In order to submit a protest electronically through ACE, trade must obtain a Protest Filer Account
If already in possession of an ACE account, users may add Protest Filer to their list of business partners
If not ACE account users already, users may obtain a Protest Filer account using the web form on CBP.gov (still to be published)
With this account, trade users will be able to access the protest module to:
Add Protests
Amend Protests they have already submitted
View Protests they have already submitted

7. Protest Workflow
Protests will be routed based on the team assigned to the Entry Summary designated as the lead for the Protest.
Teams are editable, if there is a need for those protests to be reassigned to different teams
Based on combinations of Protest Status and Process Status set as a result of actions taking place, ACE will route the Protest through a workflow designed to represent the protest throughout its lifecycle.

8. Protest Notifications
If electing to use the electronic method of protest submissions, the trade will be required to input addresses (1 required, 3 additional addresses are allowed) for receipt of notifications on the Protest
Notifications include those for Protests being added, suspended, decided, etc.
If not submitting protests electronically, trade will receive notifications through paper as is done today.

9. Functionality Available on 8/27
Access to the Protest Module from the Protest Filer Account
Ability to search and display Protests filed in ACE by the Protest Filer Account that is currently logged in
Ability to create a 514 Protest or a 520(d) Post Importation Preference Claim
Ability to upload .txt files of Entry Summaries (up to 9,999) for an individual protest or claim.
Ability to upload electronic documentation in support of a Protest or 520(d) Claim when filing
Ability to request further review during the time of filing for a protest
Electronic notice for receipt of filing, approval, denial, etc, when filing electronically, with the ability to add up to 3 additional notice recipients.

10. Functionality Available on 8/27
Ability to amend a Protest existing in ACE
Ability to provide supplemental information for a Protest or claim in the form of document uploads in the protest portal.
Ability to submit an Additional Argument, and supporting documents, to an existing Protest
Ability to request and withdraw a request for Accelerated Disposition through the Protest Portal
Ability to add a Importer Intervention onto an existing 514 Protest
Ability to upload a response to a CBP request for additional information on a Protest, if necessary
Ability to withdraw a Protest or 520(d) claim
Ability to submit 1515(c) and 1515(d) requests through the Protest portal

11. Reporting Capabilities (post deployment)
Reporting capabilities for Protest Filers
Access to all Protests where a party has filed or exists as the filer on a Protest of 520(d) in ACE
Reporting capabilities for other Protest parties (specifically, Protestants)
Access to all Protests where a party exists as the Protestant on a Protest of 520(d) in ACE
Reporting will mainly focus around ad hoc reporting, with minimal canned report functionality

12. Electronic Protests after 8/27/16
After the deployment on 8/27/16, ACE will be the sole mechanism for filing protests electronically.
The ACS ABI transaction for Protest (PJ) will be turned off
The ability to send protests to DIS via or ABI will be turned off