1. Key elements of a successful CIS: Finding reliable sources of information UICC, ICISG, Washington 2006
Ingrid Aubry, Manager Cancer Awareness System, French National Cancer Institute

2. Context and mission Cancer Plan 2003
Improve delivery of valid, up-to-date cancer information towards the public
Set up information quality standards
CIS : telephone only, knowledge database, general medical information and counselling

3. What is a reliable source of information?
Quality information is
Useful information
Objective information
Relevant information

4. What do you need reliable information for?
To guarantee the quality of the information delivered by your service
To update your knowledge database
To recommend further reading
To quickly find missing information

5. Cancer information Largely available on the Internet
79% of Internet users look for health information
HINTS database (NCI) shows that people look first on the Internet
Information professionals know it’s not always quality information
Added-value of CIS is to help your users find and identify reliable information

6. Criteria of reliable sources
Criteria for ranking sources:
Netscoring®
National Cancer Institute
Health on the Net

7. Basic criteria for reliable information
Institutions sites, well-known organisations
Consider possible conflicts of interest
Consider relevance and usefulness
Peer-review procedure or editorial board
Regular update (“what’s new” section)
Accurate contents (bibliographic citations)
Easy browsing and quality design

8. How to select reliable sources of information?
You may collect information from reliable sources only
You may get all the information checked
You may rank information sources
In any case, you will need to define a strict process.

9. Our criteria All types of sources are included
Sources are ranked according to quality criteria
All documents are ranked according to their source of origin
Documents may be reviewed by experts who attribute an accuracy level and submit an expert’s report