1. Performance Improvement Project
P.I.P.
Performance Improvement Project

2. Performance Improvement Project
By the end of this module you will become familiar with
the change project form & its usefulness as a:
Detailed record of process improvement projects.
Tool for assigning actions and accountability.
Communication tool.
Quality Assurance audit tool.

3. Performance Improvement Project
The content in this module aligns with the objectives of the collaborative in the following ways
Alignment
Synthesizing what you have learned in the past two days.
You will also learn how to create an aim statement and define measures… which is necessary in order to determine what changes to make.

4. Performance Improvement Project
To be successful in this module, you will need to complete the following tasks:
To be successful
Use the form, no shortcuts!
Review aim statement with your coach.

5. Strategic Vantage Point of Leadership

6. Model for Improvement P D S A 1. What are we trying to accomplish?
2. How will we know that a change is an improvement?
3. What changes can we make that will result in an improvement? P D S A
Reference: Langley, Nolan, Nolan, Norman, & Provost. The Improvement Guide

7. Pick an Important Problem
Before we start problem solving
Pick an Important Problem

8. Base your change project on 5 Questions
What is it like to be our customer?
What are we trying to accomplish?
How will we know if the change is an improvement?
What changes can we test that may result in an improvement?
How can we sustain the improvement?
Walk-through, empathy map, focus groups
Aim Statement
Data
PDSA Rapid Cycle Testing
Create a dashboard, assign a sustain leader, policy and procedure.

9. Questions?

10. Focus on One Aim
What are you trying to accomplish? An aim is the defined target of your change project. A clear, measurable goal.

11. Who is on the team? Page 1

12. Performance Improvement Template
DATA
Anticipated Impact
Milestones
PDSA Cycles
Evaluation and Sustain Plan
Impact
Next Steps

13. Performance Improvement Project
Where you can apply or practice what you just learned:
How to apply this back in the office
Practice defining aims and using data to measure outcomes. If you do you will know if you are making changes or making improvements!
Communicate with staff about what you are trying to do, ask them to provide input and insight.
Hold yourself and your team accountable for completing action items.
Keep a record of improvement efforts and have on hand for audits.

14. Questions?