2. Nonverbal Comm. Based on use of voice, body
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3. Methods of Delivery
Manuscript
Memory
Impromptu
Extemporaneous

4. Manuscript
Written out fully
Read to audience

5. Impromptu Little or no immediate preparation
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6. Extemporaneous Carefully prepared & rehearsed
Presented from brief notes

7. Conversational Quality
Sounds spontaneous no matter how often rehearsed

8. Speaker’s Voice Volume Vocal variety Pitch Pronunciation Rate
Articulation
Pauses
Dialect

9. Volume
Loudness or softness of voice

10. Pitch Highness or lowness of voice
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11. Rate
Speed at which person speaks

12. Pauses
Momentary break in vocal delivery

13. Vocalized Pauses
When speaker says “uh,” “er,” “um,” etc.

14. Vocal Variety Changes in rate, pitch, volume
Gives voice expressiveness
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15. Pronunciation
Accepted standard of sound, rhythm in given language

16. Articulation
Physical production of speech sounds

17. Dialect
Variety of language distinguished by accent, grammar, vocabulary

18. Speaker’s Body
Personal appearance
Movement
Gestures
Eye contact

19. Kinesics
Study of body motions as mode of communication

20. Practicing Delivery Go through prep. outline aloud
Prepare speaking outline
Practice speech aloud
Polish, refine delivery
Give dress rehearsal

21. Preparing Q&A Formulate answers to possible questions
Practice delivery of answers
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22. Managing Q&A Approach with positive attitude Listen carefully
Direct answers to entire audience
Be honest, straightforward
Stay on track

23. Online Speech
Speech created specifically for audience online & in real time

24. Online Speaking Guidelines:
Understand special nature of online environment
Know your technology
Control visual environment

25. Effective Framing

26. Online Speaking Guidelines: Adapt nonverbal communication
Adjust pacing for online
Manage Q&A for online

27. Online Speaking
Guidelines:
Rehearse for online
Have backup plan