1. Dr Aaron McManus ST2 GP AiT
What Makes a Good Team?
Dr Aaron McManus ST2 GP AiT 2

2. Who Are The Teams? Doctors Admin staff Running ward Nurses
Diagnose
Treatment plans
Prescribe
Operate
Discharge
Admin staff
Running ward
Hygiene
Staff management
Bed manager
Nurses
Patient comfort
Administer drugs
Co-ordinate ward
All have different jobs and potentially different individual objectives

3. How Do Teams Interact? Common Purpose
Doctors
Diagnose
Treatment plans
Prescribe
Operate
Discharge
Nurses
Patient comfort
Administer drugs
Co-ordinate ward
Common
Purpose
Admin staff
Running ward
Hygiene
Staff management
Bed manager
Achieve best possible patient care as efficiently as possible

4. A Typical Team Six members How many relationships? 30 relationships
Add one new member
42 relationships
One new member results in 12 additional relationships

5. Team Member Traits Team dynamics Recognising
Personality
Chemistry
Experience
Social group
Prejudice
Recognising
Different jobs
Different individual objectives
Different learning styles
Hopefully all striving towards a COMMON PURPOSE!!!

6. Individual Learning Styles
Activist
Pragmatist
Reflector
Theorist

7. Individual Learning Styles
Activist
Pragmatist
Reflector
Theorist

8. Teams In Action Forming Storming Norming Performing
High dependency on leader for direction
Little agreement on team aims
Roles and responsibilities unclear
Many questions about team purpose
Processes often ignored
Members test the tolerance of the system
Storming
Decisions don’t come easily within the group
Team members vie for position
Clarity of purpose increases
Lots of uncertainties persist
Cliques and factions form
Leader coaching demand increases
Norming
Less dependency on leader for direction
More agreement and consensus
Big decisions made by team
Smaller decisions delegated to individuals
Commitment and unity strong
Engagement in fun and sociable activities
Leader facilitates rather than leads
Performing
Team more strategically aware of common purpose
High focus on over-achieving goals
Teams makes decisions on goals agreed with leader
High degree of autonomy
Disagreements resolved quickly and positively
Leader delegates and oversees
Motivation is high

9. High Performance Teams
Motivated
Focus on over-achievement
Good collaboration on major decisions
Continuously improving processes
Able to bond and overcome differences
Leader able to take more of a back role
Successional planning should be the norm

10. Low Performing Teams Do not address the underlying problems
Leader may not be strong enough in the forming / storming stage
Politics take over
Continuous lack of clarity and purpose
Motivation will be low
Performance suffers

11. Thank You
Any questions?