1. MOBILE DEVICES SOLUTIONS AND BEST PRACTICES

3. The number of devices connected to mobile networks will be more than the number of people on Earth in five years 40% of all smartphone owners access the internet before putting their slippers on THE STATS Mobile search will generate 27.8 billion more queries than desktop search by 2016 Over 75% of Americans under age 43 now use a mobile device

4. NCSP-128- Mobile Device Policy Mobile Device Coordinator Maintain listing of the devices Primary point of contact with IGS Responsible to disseminate information Employee Responsibilities Allow IS to wipe devices, location services Know the policy POLICIES AND PROCEDURES

5. Departments Prioritized Agricultural Commissioner Code Enforcement Building Inspection Environmental Health, CPS, Public Health, Behavioral Health MOBILE WORKER GRANT PROJECT

6. Started implementing iPads for their field staff: Agriculture Code Compliance DEPARTMENT TESTIMONIALS

7. Mobile Device Users Group Test Hardware Try Peripherals Applications Connectivity Other? WHATS NEXT?

8. INFORMATION TECHNOLOGY GOVERNANCE AND STRATEGIC PLANNING

9. Information System Steering Board ISSB Community of Interest COI Business Solutions Teams BST IT GOVERNANCE

10. ISSB Justice / Public Safety Internal Services Development & Environmental Enterprise Information Community & Social Programs COMMUNITIES OF INTEREST

11. Sets Policy, Strategy, Approves Funding ISSB Shared and Coordinated Process Management Oversight COI Implementation and Support BST IT GOVERNANCE

12. 50 Active Projects Enterprise Contract Tracking Courts System Replacement Help Desk System Replacement GIS Parcel Fabric Opt-E-man network upgrade CDA Digital Plans Submission Disaster Recovery Site Project Management Portfolio System CURRENT IT PROJECTS

13. On the Radar– 55 projects identified Tax System Replacement Sheriff Records Management System Update CMIPS Upgrade Finance and Community Plus Upgrade Phone System Replacement ePA Replacement DA Microwave Network Transit Technology Electronically Share Deeds From Recorder BOS Paperless agenda FUTURE IT PROJECTS

14. Service Sustainability Challenge STRATEGIC PLAN Service Capability Gap Dramatically increase worker productivity

15. Employee Training and Development Office Culture and Environment Business Process Improvement Business Process Automation Business Intelligence Citizen Self- Service Collaboration and Communications Citizen Education and Engagements SERVICE SUSTAINABILITY AREAS

16. Department Input – Business Process Strategies and Direction- Look out 3 Years IS Input, Strategies, and Technology Direction Vision Direction from CIO Funding and Resource Priorities from ISSB Governance 2013-2015 IT Strategic Plan 2013-2015 IT STRATEGIC PLANNING PROCESS

17. THANK YOU