1. AT&T Dedicated Internet®
Business-Class Dedicated IP Access
Date

2. AT&T Dedicated Internet® | Business-Class Dedicated IP Access
AT&T Dedicated Internet® delivers with fast, symmetric IP access to support your most demanding applications.
Isn’t high availability important to your business? The AT&T 40 Gbps IP Backbone with redundant, multiple ring design is intended to provide superior reliability, so you can conduct business over the internet with confidence.
The real deal: Others from Service Level Objectives, but AT&T’s high reliability and performance is backed by industry leading Service Level Agreements (SLAs). As you would expect of a premium quality service, you’ll get what you pay for, and we’ll credit you pursuant to the SLAs.
A business class with business class support. You’ll be supported by an experienced team of specialists in account management, service installation, customer care, and network maintenance.

3. AT&T Dedicated Internet® | Business-Class Dedicated IP Access
Rapid service installation gets you up and running on time, within budget. We’ll work closely with you to let you know what to expect every step of the way to meet your due date.*
Flexible billing arrangements can help you save money either with a fixed rate plan, or with rates that can be adjusted to your data needs – ideal for businesses that need temporary increases in bandwidth to support occasional higher volumes of data.
Pick the bandwidth that’s right for you: Select from 1.5Mb to 40Gb of high speed, symmetrical bandwidth according to your business needs (all speeds not available in all locations).
AT&T Dedicated Internet® is Dual Stack (IPv4/IPv6) ready! This means you’ll be able to communicate via the internet, while avoiding costly, time consuming re-installations and re-numbering down the road.
*Service delivery can begin when AT&T receives certain customer provided information.

4. AT&T Dedicated Internet® | Business-Class Dedicated IP Access
What is IPv6? Internet Protocol (IP) defines how computers communicate over a network. Originally, computers communicated using a 32-bit address known as IPv4. With the explosive growth of the Internet, IPv4 addresses will soon be exhausted. IPv6 is the next generation protocol designed to replace IPv4 and allows for 3.4x1038 host addresses (that’s roughly 340 trillion, trillion, trillion unique IP addresses). What is Dual Stack? “Dual Stack” refers to a network that enables you to send and receive both IPv4 and IPv6 data via the Internet. AT&T Dedicated Internet* is Dual Stack enabled and ready to meet your current future and Internet needs. In a Dual Stack network there is no issue between IP4 and IP6.
IPv4
Host
IPv6
Dual Stack Host
IPv4 User
IPv6 User
Dual Stack User
*Some speeds or services not available in all locations

5. AT&T Symmetric Internet Access | Why it’s better for business
AT&T Dedicated Internet
20Mb/20Mb
Broadband Asymmetric
50Mb/5Mb
Consider…
Broadband asymmetric may be OK for home use where downloading is the key requirement.
But business needs are different: upload and download speeds are equally important.
Broadband asymmetric uses a shared domain; performance suffers as more people use it.
AT&T Dedicated Internet provides a consistent upload and download speed no matter how many people use it.
Download
Upload
Off-peak
Peak

6. AT&T Dedicated Internet supported by AT&T’s MPLS IP Network
Engineered for performance and reliability
AT&T Dedicated Internet includes these industry-leading Service Level Agreements:
Service Availability: 100%
Data Delivery: 99.95% in U.S., 99.90% in MoW
Roundtrip Latency: <= 37 ms in U.S., varies by region in MoW
Jitter: 1 ms in U.S., 1.2ms in MoW
We update our IP network performance statistics every 15 minutes so you can see how YOUR network is doing
Check it out!

7. AT&T Network Disaster Recovery team
Committed to business continuity
AT&T has invested $300M in more than 150 specialized support vehicles containing all network equipment, power and environmental systems to provide service until permanent repairs are completed.
Disaster Recover* exercises are conducted frequently so we are READY to restore communications for YOU should a catastrophe occur!
AT&T can restore functionality of our Network Nodes within minutes to hours in the event of catastrophic occurrences such as hurricanes, tornadoes or any other service affecting disaster.
*Disaster Recovery not available outside U.S.

8. AT&T Business Direct® Optimal IP network performance for your business
Key features
An easy-to-use website for you to:
Monitor your Managed Internet Service utilization and other performance metrics
Invoke operational contingency plans
View current and historical invoices
Highly secured access, with:
Secure Sockets Layer (SSL) encryption
Validation of every transaction
Servers housed in state-of-the-art data centers
A back up production site allowing access from alternate locations if needed for disaster recovery
Extensive online support, including tutorials, videos and FAQs

9. Build the best network | Global reach and consistency
Multi-protocol Label Switching (MPLS)-based services* available to 197 countries1 over nodes
Dedicated Ethernet access in 150 countries1
38 Internet data centers across the globe
1,020,737 fiber route miles globally
1,407,978 wavelength miles of 40 Gbps, over 51, wavelength miles of 100 Gpbs
AT&T Passport members: wireless access to 1.3M+ WiFi hotspots in 62 countries1
AT&T Remote Access Services customers: 1,026,471 total points in 125 countries1
1M+ WiFi Hotspots in 118 countries1
Wired Ethernet access (hotels) in 53 countries1 via 800+ access points
Dial-up available in 102 countries1
The AT&T network carries more than perabytes of data traffic on an average business day
Simplified map: not all nodes/links/routes shown
*MPLS technology enables high-quality delivery to multiple services over a single IP Network Infrastructure
The word “countries” means “countries and territories”. 1

10. Why AT&T Dedicated Internet?
World Class IP Backbone
High performance AT&T IP backbone reduces latency, jitter & packet loss
Reliability
Service backed up with SLAs
Symmetrical service delivering the same quality in both directions.
IPv4 and IPv6 capable
Dual stack (IPv4/IPv6) with compatibility with your devices.
Management Tools
BusinessDirect gives you the tools to monitor and manage your internet connections.
Robust Support Processes and Staff
Dedicated IP Toll-Free Project Management for smooth order delivery
24x7x365 proactive & reactive technical support
Multi-lingual Helpdesk support in ten (10) Global Customer Support Centers in Asia Pacific, EMEA and North America
eTicketing through AT&T BusinessDirect® for Added Customer Convenience
Experience, quality and value