1. Aleathia Shannon December 6, 2011 COMM 560

2. Making someones day is finding simple ways to serve or delight people in a meaningful, memorable way. Its about contributing to someone elses life, not because you want something out of it, but because thats the person you want to be. A few ways: Smile, Speak, eye contact, seem interested, compliment or participate

3. Employee appreciation refers to efforts made by management at a company to recognize, praise and thank employees for their contributions to the company's goals. This appreciation can be expressed in a variety of ways, from rewards to verbal interaction. As a result, Enterprise drivers feel: Unappreciated Undervalued/ expendable Unsatisfied with working condition

4. Project overview: to create an appreciation event exclusively for the drivers of Enterprise- Rent-A- Car Company to increase employee retention, employee satisfaction, and company reputation. From an executive perspective drivers so a number of things…..

5. Statement of the problem: increasing problems include: - lack of employee attendance -disengagement of communication - negative interaction with consumers - increased driver accidents

6. The Goals & Objectives of this project is to create a system where drivers feel comfortable seeing that management is attentive to their needs and desires. Employees involved include organization drivers, management trainees for local branches and executive employees Methods include restaurant booking and event advertisement

7. On a $500 budget things that were readily available to me consisted of: - company emails - paper for printing flyers - working employees -transportation for office workers and drivers

8. Fuddruckers restaurant buffet - $400 -lunch consisted of fountain drinks, hamburgers, hot dogs, French fries and assorted toppings for 60-70 people

9. Evaluation questions will be handed out during punch out times at the end of business tomorrow. Tomorrow is the big event….WISH ME LUCK!!

10. Nelson, B. (n.d.). 1001 ways to reward employees. U.S: Workman Publishing Company. (Original work published 1994) Additional readings: 1001 Ways to Energize employees~ Bob Nelson Quick Team-Building Activities for Busy Managers: 50 Exercises That Get Results in Just 15 Minutes ~Brian Cole Miller