1. (Warning – This can get complicated!)
Buying Advanced Services and the relevance of a new service standard for manufacturers (PAS 280)
(Warning – This can get complicated!)

2. What was promised…
Buying Advanced Services and the relevance of a new service standard for manufacturers (PAS 280)
Keith Rushton from the Ministry of Defence
This session will provide insights from MOD, one of the most sophisticated buyers of services such as availability contracts, as to how services are bought, and why the recently published British Standard ‘Through-life engineering services – Adding business value through a common framework – Guide’ (PAS280) is a must read for all professionals involved in servitisation of industrial businesses.

3. “Keith Rushton from the Ministry of Defence”
SEOC:
Support Enablers Operating Centre
SCI:
Support Chain Improvement
ESCIT:
Equipment Support
Continuous Improvement Team

4. “Buying Advanced Services and the relevance of a new service standard for manufacturers (PAS 280)”
Consultants follow the money!
40/60 split
Proper planning prevents…
Roughly right, rather than precisely wrong
Reviewed regularly
New 40%
Support 60%
Through life Thinking
Support is big money!

5. Going shopping… Support Options Matrix Standardised contracts
“This session will provide insights from MOD, one of the most sophisticated buyers of services such as availability contracts, as to how services are bought”
Support Options Matrix
What type of Support Service is required?
Who is responsible for what?
Standardised contracts
Going shopping…

6. Write the shopping list first!
Understanding the Requirement
Delivering
Required Availability of the “Major Asset” by
Optimising mix of “Support Activity Assets” At
An affordable level
Write the shopping list first!

7. Understanding who does what, when & why its done
“Why the recently published British Standard ‘Through-life engineering services – Adding business value through a common framework – Guide’ (PAS280) is a must read for all professionals involved in servitisation of industrial businesses”
Its Free!
Can be pointed at…
Used internally
Used externally
Adds business value
By enabling business decisions to be made
Understanding who does what, when & why its done