1. “Survey on Public’s Reception and Perception of Volunteer Services”
香港大學民意研究計劃
The University of Hong Kong
Public Opinion Programme
“Survey on Public’s Reception and Perception of Volunteer Services”

2. Contact Information
Date of survey ： 28 Sep – 5 Oct 2001
Target population：Cantonese-speaking population of Hong Kong aged 15 or above
Survey method ：Telephone survey
Sample size ：1,555 successful cases
Response rate ：64.2%
Standard error ：Less than 1.3%

3. Presentation Outline Organized Volunteering Mutual Aid Future Trend
Definition
Experience & Motive
Contribution & Value
Service Recipients
Mutual Aid
Future Trend
Intention for Future Volunteering
Motivations
Hindrances
Support & Barriers of Development
General Evaluation
Social Influence
Social Status of Volunteers
Direction of Development

4. Experience & Motive of Participating in Volunteer work： Organized Volunteering

5. Organized Volunteering
Organized volunteering generally refers to
any services that are provided by aspiring individuals who are willing to contribute their time and effort
for no returns
for improving the community
organized by voluntary organizations or groups
For example：visiting, escorting, providing clerical work, homework tutoring as well as joining Kai Fong Association and Alumnus.

6. Experience of Participating in Organized VolunteeringQ1

7. Last Participation in Organized Volunteering
[Only ask those who have participated in organized volunteering before ] Q2

8. No. of times Participated in Organized Volunteering over the past 12 months
[Excluding those who are certain that they have not participated in organized volunteering over the past 12 months ]
Mean: 11.9
Standard error : 2.41 Q3

9. No. of hours Participated in Organized Volunteering over the past 12 months
[Excluding those who are certain that they have not participated in organized volunteering over the past 12 months ]
Mean: 34.8
Standard error: 6.42 Q4

10. Perceived Hourly rate of Organized Volunteer Work
[Excluding those who are certain that they have not participated in organized volunteering over the past 12 months ]
Mean: $76.3
Standard error: $30.0 Q5

11. Main Service Recipients over the past 12 months
[Excluding those who are certain that they have not participated in organized volunteering over the past 12 months ] Q6

12. Nature of Volunteering Service Participated in
[Only ask those who have participated in organized volunteering before] Q7

13. Channels for Learning about Ways to Participate in Volunteering [Only ask those who have participated in organized volunteering before ] Q8

14. Reasons for Participating in Volunteer Work [Only ask those who have participated in organized volunteering before ] Q9

15. Need for Training before Participating in Volunteer Work
[Only ask those who have participated in organized volunteering before]
Q10

16. Summary
About one-quarter of respondents had participated in organized volunteering
About one-seventh volunteered over the past year
12 times on average and 3 hours each time
Perceived monetary value contributed was＄2700 per person
Service recipients were mainly educational organizations, religious bodies and social organizations
Volunteer services provided were mainly visiting and recreational activities
Main channels were through friends and schools

17. Experience & Motive of Participating in Volunteer work： Mutual Aid

18. Mutual Aid Mutual aid generally refers to
the spontaneous behaviors aiming to help others that are not organized
would happen from time to time
For example：helping the elderly cross the roads, helping your elderly neighbor for daily necessity and taking care of neighbor’s children.
Q15

19. Experience of Participating in Mutual AidQ1

20. Last Participation in Mutual Aid [Only ask those who have participated in mutual aid before]Q2

21. No. of times Participated in Mutual Aid over the past 12 months [Excluding those who are certain that they have not participated in mutual aid over the past 12 months]
Mean: 18.5
Standard error: 3.44 Q3

22. No. of hours Participated in Mutual Aid over the past 12 months
[Excluding those who are certain that they have not participated in mutual aid over the past 12 months ]
Mean: 21.9
Standard error: 6.61
Q14

23. Perceived Hourly rate of Mutual Aid
[Excluding those who are certain that they have not participated in mutual aid over the past 12 months ]
Mean: $32.4
Standard error: $1.83
Q15

24. Summary
More than half of the respondents had participated in mutual aid
About one-third volunteered over the past year
Almost 20 times on average and 1 hour each time
Perceived monetary value contributed was ＄700 per person
Broadly speaking, over 60% of respondents had participated in any form of volunteer work
About two-fifth volunteered over the last year

25. Intention and Reasons for Future Volunteering

26. Intention for Participating in Volunteering again [Only ask those who have participated in volunteer work ]
Q16

27. Reasons for not Volunteer in the future [Only ask those who will not continue to volunteer in the future]
Q17

28. Reasons for not Participating in Volunteer Work [Only ask those who have never participated in volunteer work]
Q18

29. Intention for Future Volunteering [Only ask those who have never participated in volunteer work ]
Q19

30. Reasons for Future Participation in Volunteer Work [Only ask those who would consider to volunteer in the future ]
Q20

31. General Motivations for People who Participate in Volunteering
Q21

32. General Hindrances for People who do not Participate in Volunteering
Q22

33. Social Influence

34. Experience of Encouraging Others to Participate in Volunteering (including organized volunteering and mutual aid)
Q24

35. Experience of being Encouraged to Participate in Volunteering
Q25

36. Main Source of Encouragement [Only ask those who have been encouraged to participate in volunteering]
Q25

37. Evaluation of the Barriers and Expectations of Volunteering

38. Barriers to the Local Development of Volunteering (including organized volunteering and mutual aid)
Q26

39. Ways to Promote Local Volunteer Service (including organized volunteering and mutual aid)
Q27

40. The Ideal Supporting Body for Developing Local Volunteering
Q28

41. Perceived Social Status of Volunteers in Hong Kong
Q29

42. Conclusion
The sense of mutual aid of Hong Kong people was fair, over 60% had ever participated in any form of volunteer work
Two-fifth of respondents volunteered over the past 12 months
The majority of those who had volunteered said they would continue to volunteer
Half of those who had never volunteered said they would consider volunteering
Most people positively assessed volunteers and thought that volunteers were being respected
Most people perceived helping others and serving the community were the motivations for volunteering, but a waste of time was their major hindrance

43. Conclusion
Mutual encouragement to volunteer only occurred among 30% to 40% of respondents, the main source came from their friends
For future development, opinions were split between improving economic condition, injecting resources, cultivating the atmosphere for volunteering, more promotion, more governmental assistance and cultivating the care for others
Forty-seven percent of the overall sample thought that development of volunteering should ideally be supported by non-government bodies while 38% mentioned government

44. THANK YOU