1. EXAMPLE way of documenting…
Driver
Problem / opportunity analysis
Driver: Problems that the business must solve
Opportunities the business can exploit
Rules that the business must conform to
…etc
Vision: The ideal state of the business after the drivers have been addressed
Objective: The measures of success that will
DEFINE if a project has been successful:
Increase [measure] to the value of …
Decrease [measure] to the value of …
Maintain [measure] at the value of …
Deliverable: The output of a project that affects the Objectives in the desired way.
Function
Business Procedure
Technology
Skill
Proof of compliance
Benefit: Which (and how much?) Deliverable
contributes to which Objective
Requirement: Functional
Non-functional
Scope (Org, App and Tech)
Data
Requirement Benefit: Which (and how much?) each Requirement
contributes to which Benefit
Business Rule: Process model
Data model
Rule definition
Business logic
Requirement Business Rule: Which rules are utilised within which Requirements
EXAMPLE:
Driver:
Don’t know how to get to Olympia on the tube
Taxi arriving in 20 minutes
My computer is packed up
Vision:
I have no problems knowing which tubes to get when I arrive at Euston, and where to change, to get to Olympia
Objective:
I have the knowledge to get me from Euston to Olympia the time the taxi arrives
Deliverable:
A map of the tube stations from Euston to Olympia
Requirement
To know which tube line and direction I need from Euston
To know at which tube station to change tube trains and lines
To know what direction of travel I need
To know when I have arrived at Olympia
Business Rule
The tube line is highlighted for all tube stations
The tube lines I need to take is highlighted
The tube stations I need to use are highlighted
The direction of travel is indicated from any tube station I need to depart from for the relevant tube line
Kensington is the tube stop for Olympia
Copyright smart-BA 2008 1

2. EXAMPLE way of documenting…
EXAMPLE way of documenting…
Driver
Problem / opportunity analysis
Addressed as
measured by
Project
Objective
SMART objectives
Driver: Problems that the business must solve
Opportunities the business can exploit
Rules that the business must conform to
…etc
Vision: The ideal state of the business after the drivers have been addressed
Objective: The measures of success that will
DEFINE if a project has been successful:
Increase [measure] to the value of …
Decrease [measure] to the value of …
Maintain [measure] at the value of …
Deliverable: The output of a project that affects the Objectives in the desired way.
Function
Business Procedure
Technology
Skill
Proof of compliance
Benefit: Which (and how much?) Deliverable
contributes to which Objective
Requirement: Functional
Non-functional
Scope (Org, App and Tech)
Data
Requirement Benefit: Which (and how much?) each Requirement
contributes to which Benefit
Business Rule: Process model
Data model
Rule definition
Business logic
Requirement Business Rule: Which rules are utilised within which Requirements
EXAMPLE:
Driver:
Don’t know how to get to Olympia on the tube
Taxi arriving in 20 minutes
My computer is packed up
Vision:
I have no problems knowing which tubes to get when I arrive at Euston, and where to change, to get to Olympia
Objective:
I have the knowledge to get me from Euston to Olympia the time the taxi arrives
Deliverable:
A map of the tube stations from Euston to Olympia
Requirement
To know which tube line and direction I need from Euston
To know at which tube station to change tube trains and lines
To know what direction of travel I need
To know when I have arrived at Olympia
Business Rule
The tube line is highlighted for all tube stations
The tube lines I need to take is highlighted
The tube stations I need to use are highlighted
The direction of travel is indicated from any tube station I need to depart from for the relevant tube line
Kensington is the tube stop for Olympia
Copyright smart-BA 2008 2

3. EXAMPLE way of documenting…
Driver
Problem / opportunity analysis
Addressed as
measured by
Project
Objective
SMART objectives
Delivered by
Business…
Functional…
Non-functional…
…high level
…mid level
Change
Requirement
Driver: Problems that the business must solve
Opportunities the business can exploit
Rules that the business must conform to
…etc
Vision: The ideal state of the business after the drivers have been addressed
Objective: The measures of success that will
DEFINE if a project has been successful:
Increase [measure] to the value of …
Decrease [measure] to the value of …
Maintain [measure] at the value of …
Deliverable: The output of a project that affects the Objectives in the desired way.
Function
Business Procedure
Technology
Skill
Proof of compliance
Benefit: Which (and how much?) Deliverable
contributes to which Objective
Requirement: Functional
Non-functional
Scope (Org, App and Tech)
Data
Requirement Benefit: Which (and how much?) each Requirement
contributes to which Benefit
Business Rule: Process model
Data model
Rule definition
Business logic
Requirement Business Rule: Which rules are utilised within which Requirements
EXAMPLE:
Driver:
Don’t know how to get to Olympia on the tube
Taxi arriving in 20 minutes
My computer is packed up
Vision:
I have no problems knowing which tubes to get when I arrive at Euston, and where to change, to get to Olympia
Objective:
I have the knowledge to get me from Euston to Olympia the time the taxi arrives
Deliverable:
A map of the tube stations from Euston to Olympia
Requirement
To know which tube line and direction I need from Euston
To know at which tube station to change tube trains and lines
To know what direction of travel I need
To know when I have arrived at Olympia
Business Rule
The tube line is highlighted for all tube stations
The tube lines I need to take is highlighted
The tube stations I need to use are highlighted
The direction of travel is indicated from any tube station I need to depart from for the relevant tube line
Kensington is the tube stop for Olympia
Copyright smart-BA 2008 3

4. EXAMPLE way of documenting…
Driver
Problem / opportunity analysis
Addressed as
measured by
Project
Objective
SMART objectives
Delivered by
Business…
Functional…
Non-functional…
…high level
…mid level
Change
Requirement
Driver: Problems that the business must solve
Opportunities the business can exploit
Rules that the business must conform to
…etc
Vision: The ideal state of the business after the drivers have been addressed
Objective: The measures of success that will
DEFINE if a project has been successful:
Increase [measure] to the value of …
Decrease [measure] to the value of …
Maintain [measure] at the value of …
Deliverable: The output of a project that affects the Objectives in the desired way.
Function
Business Procedure
Technology
Skill
Proof of compliance
Benefit: Which (and how much?) Deliverable
contributes to which Objective
Requirement: Functional
Non-functional
Scope (Org, App and Tech)
Data
Requirement Benefit: Which (and how much?) each Requirement
contributes to which Benefit
Business Rule: Process model
Data model
Rule definition
Business logic
Requirement Business Rule: Which rules are utilised within which Requirements
EXAMPLE:
Driver:
Don’t know how to get to Olympia on the tube
Taxi arriving in 20 minutes
My computer is packed up
Vision:
I have no problems knowing which tubes to get when I arrive at Euston, and where to change, to get to Olympia
Objective:
I have the knowledge to get me from Euston to Olympia the time the taxi arrives
Deliverable:
A map of the tube stations from Euston to Olympia
Requirement
To know which tube line and direction I need from Euston
To know at which tube station to change tube trains and lines
To know what direction of travel I need
To know when I have arrived at Olympia
Business Rule
The tube line is highlighted for all tube stations
The tube lines I need to take is highlighted
The tube stations I need to use are highlighted
The direction of travel is indicated from any tube station I need to depart from for the relevant tube line
Kensington is the tube stop for Olympia
Enforces
Process model
Process specification
Non-functional specifications
Data model
Attribute specification
…low level
Business Rule
Copyright smart-BA 2008 4

5. Process execution rules
EXAMPLE PROCESS RULES
A BA can request one of 4 types of support:
Phone or based query about a specific point
Informal review of a project deliverable
Formal review of full set of project deliverables
Facilitated workshop of how to apply analysis to a specific project
1. In the case of phone or query about a specific point
the BA poses the question and the training provider will provide guidance for how the technicalities of Business Analysis apply to the problem
Informal reviews of project deliverables will be done by and will only discuss the technicalities of Business Analysis in relation to the document
Formal reviews will involve the BA sending the full set of Analysis deliverables to the training provider who will critique them from a technical perspective and then deliver the feedback in a one-to-one structured feedback session on the client site
Facilitated workshops will be initiated by the BA - the training provider will supply workshop agenda and prerequisites which the BA will use to organise the workshop. The training provider will then facilitate the workshop for the project.
Process execution rules
Who is interacts with process
Where they are
Availability of process
Volumetrics
Performance of process
Security & Authorisation levels
Non-functional Rules
Time to start
Training course
BA requests
support
Conduct
Training
Provide
BA support
Analysis Phase
Of Project
concludes
Monitor
Analysis
quality
Process dependency rules

6. Data relationship rules
EXAMPLE DATA RULES
Attributes
Name
Start Date
Course duration
Contact details
Content
Review feedback
Description
Course.Start Date
Definition: the date/time the course is scheduled to start
Data type: Numeric
Size: 12
Domain: Datetime
Data rules:
Format is DD/MM/YYYY HH:MM
When created must be in the future
Cannot be a Saturday or Sunday or Bank Holiday
Data content rules
Who is allowed access to the data?
How long must this data be kept?
How many instances of it must be supported?
Non-Functional Rules
Course
Attends
Delegate
Support Type
receives
Supplies
Data relationship rules
Analysis
Deliverable