1. Analysis of Phone Distraction Survey
February 14, 2019
Human Performance in the Control Room Task Force

2. How are you gathering your phone call volume? (Q1)

3. How do you prioritize/differentiate your phone calls? (Q2)

4. What calls would you drop? (Q3)

5. Has your organization implemented a process to improve efficiencies
Has your organization implemented a process to improve efficiencies? (Q4)

6. Has your organization implemented a process to improve efficiencies
Has your organization implemented a process to improve efficiencies? (Q4)

7. Best personal practices to reduce phone call distractions? (Q5)

8. What would you change to reduce phone distractions? (Q6)