1. Issues in consultant-client relationship

2. Entry & Contracting
The potential client may be present the problem and the consultant tries to fix the problem.
When both the parties agree this becomes part of the overall psychological contract between consultants and clients. Contracting, in both psychological and financial sense, occurs over and over in OD consulting.

3. Defining the Client System
1st Model: The initial single manager is the client
2nd Model: The top management team comprises the initial client group.
3rd Model: the client might be in a steering committee comprising of representatives from different levels and functional areas.

4. The Trust issue in consultant-client relationship
Client’s Trust on the consultant:
Key clients may be Fearful that-
Things will get out of hands with an outsider intervening in the system 
Organization will be overwhelmed with petty complaints 
People will be encouraged to criticize their superiors

5. Consultants trust of the client may start as neutral
Understanding client’s motive 
Trust & resistance problem also centers on good guy - bad guy syndrome 
Confidentiality must be maintained

6. Consultant’s Expertise
need to clarify his/her role
“Purchase-of-expertise” or “Doctor-Patient Role” – The overriding desire to please the client may reduce her/his effectiveness
Objective of the OD expert to help the client to develop its own resources. The expert role creates a kind of dependency that does not lead to the internal development.Trust factor,Expectancy

7. Why talk to a counsellor?
Counsellors are different
from friends and family
they are outside your daily life
will not judge, criticise or make assumptions
neutral
only source of information about you is you

8. Why talk to a counsellor?
You might need:
space to talk
no pressure
professional advice

9. Counselling can help to ...
understand yourself
think things through
acknowledge feelings
work through them
change negative patterns
consider options
make choices

10. concerns when thinking about counselling
Does going to a counsellor mean I’m a failure?
It might make me worse
I don’t want to be reminded of how bad I feel
What would my friends think?
I might get upset
Suppose I won’t know what to say?
I can sort my problems on my own
concerns when thinking about counselling
Maybe I won’t like the counsellor
It’s like saying I’m weak
I feel ashamed of my problems
Once you start counselling it never ends
If I go to counselling will it all be sorted?
No-one can understand how I feel
Counselling could get in the way of my studies
I don’t want to talk to a stranger
I really must be in a bad way

11. it involves facing yourself
Coming to counselling
takes courage -
it involves facing yourself
Counselling is a commitment
of time and energy
Counselling is an investment in
you

12. Student Counselling Service
Assessment
One-to-one counselling
Group therapy
Workshops
Referral to other services
Consultation for staff who are concerned about how to deal with students in distress

13. The Student Counselling Service is
free
confidential

14. Suicide Risk Factors Current/past difficulties
Changes in sleeping/ eating/ energy patterns
Isolation
Addictions
Previous attempts
Suicide by friend/family member
Suicidal Ideation
Suicide Plan
Depressed Mood
Dissociation