1. What to do with adult disagreements.
Disagreements - what to do..

2. Responsibility of the “line manager”
Disagreements - what to do..

3. Face the problem (It’ll probably get worse if you try to ignore it)
Disagreements - what to do..

4. Try the informal approach first (talk to the parties – try to avoid it developing. Apologies and handshakes can work wonders)
Disagreements - what to do..

5. Tell (warn) your “manager” (GSL  DC. DC  CC. Etc.)
Disagreements - what to do..

6. Produce an action plan (what, who, when, where)
Disagreements - what to do..

7. Gather information
Disagreements - what to do..

8. Decide on (appropriate) action:
Conversation(s)
Conciliation process
Suspension
Cancellation of Appointment
Disagreements - what to do..