1. Data Governance & Management Skills and Experience
Tony Hodgson

2. Data Governance and Management Skills
Data Governance and Management is a relatively new discipline.
The skills required bridge the Gap between Business and Technology
They are essential to ensure Data and more importantly Information is managed and delivered to the business in a format that they can easily and readily apply.
To understand what skills are required we must understand the following:
Where and how does Data Governance and Management need to be applied?
What are the elements that constitute Data Governance and Management?
What skills are required and how do those skills interact with other skills sets within our businesses?

3. Where and how does Data Governance and Management need to be applied?
Business Architecture
Operating Model
Information Architecture
Data Models
Applications / Solution
Architecture
Technology Architecture
Infrastructure / Network Models
Business Strategy and information needs
Data (including Information Strategy and Value)
Application
Data Repository and Infrastructure
Business:
Business Ownership – Enterprise, Business Unit, Business Function
Data:
Business ownership – Enterprise, Business, Business Function
Application:
Can be Enterprise, Business Unit or IT Ownership –
Business define requirements
Normally IT define usage and access
Technology:
(Repository, Networks & Infrastructure)
Normally IT ownership – but could be business
IT define requirements based on business and data need
Data
Governance & Management
Business Ownership
Technology Ownership
The TOGAF® Standard, a standard of The Open Group, is a proven Enterprise Architecture methodology and framework

4. What are the elements that constitute Data Governance and Management?
Leadership
Ownership
Organisation
Compliance – Data, Regulatory and Legal
Culture
Exploitation
Policy & Controls
Information
Architecture
Data Quality
Lifecycle & Development
Data Skills
Information & Data Tools

5. What skills are required and how do those skills interact with other skills sets within our businesses?
Aligned
with
and in
the
business
Exec Led - Information Governance Oversight (Committee)
Information Users
Information Management Organisation (Capability)
Information Asset Owners and Stewards
Definition and Assurance
Demand &
Delivery
Information Owners/Stewards Forum
Users
Power
CRM
CIC
Business
Delivery
Owners
Steward
Reporting Teams
Directorate
Common Vision
and Values
Information Domain Owners
Information Owners
Information Stewards
Technical Custodians
Information Management Leadership
Information Architecture
Data Quality Management
Policy and Governance
Strategy and Business Value
Information Exploitation
Information Demand
Commercial and Service Management
Business Intelligence
Business Insight
Advanced Analytics
Data Lab/Science
Business Strategy & Architecture, Data Protection, Regulatory, Audit, Risk Management
Supports
The
business
with
Technology
Applications and Technology Architecture
IT Security
Service Management
Commercial Management
Information Management Development & Delivery
IM Solutioning
IM Delivery and Support
Management
Release
Technical
Solution Definition
Assessment
Impact
Technical Solution Assurance
Test Strategy
Environment Management
Management
Project
Design
Solution
Testing
Commercial Reporting
Service &
Data Profiling
Development
Analytics
Report &
Development
Database
ETL Development
Support
Level 2 & 3
Hypercare
Technology, Applications and Infrastructure Management, Third Party Management
Policies & Controls
Information Policy and Controls
Definition
(Data, Roles)
Principles
Policy
Process
Procedure
Standard
Method
Guidelines

6. What skills are required and how do those skills interact with other skills sets within our businesses?
Support Owners and Stewards
Understand Data Mgmt & Improvement Needs
Aligned
with
and in
the
business
Exec Led - Information Governance Oversight (Committee)
Information Users
Provide advice and guidance
Understand Information Need
Information Management Organisation (Capability)
Support Oversight and Implement Decisions
Information Asset Owners and Stewards
Definition and Assurance
Demand &
Delivery
Information Owners/Stewards Forum
Users
Power
CRM
CIC
Business
Delivery
Owners
Steward
Reporting Teams
Directorate
Common Vision
and Values
Information Domain Owners
Information Owners
Information Stewards
Technical Custodians
Information Management Leadership
Information Architecture
Data Quality Management
Policy and Governance
Strategy and Business Value
Support Integration Compliance, Risk Management and Security
Information Exploitation
Information Demand
Commercial and Service Management
Support Information Exploitation
Assure and Support Data Usage
Assure and Support Data Usage
Provide and Assure Good Data Governance
Business Intelligence
Business Insight
Advanced Analytics
Data Lab/Science
Business Strategy & Architecture, Data Protection, Regulatory, Audit, Risk Management
Supports
The
business
with
Technology
Applications and Technology Architecture
IT Security
Service Management
Commercial Management
Information Management Development & Delivery
IM Solutioning
IM Delivery and Support
Management
Release
Technical
Solution Definition
Assessment
Impact
Technical Solution Assurance
Test Strategy
Environment Management
Management
Project
Design
Solution
Testing
Commercial Reporting
Service &
Data Profiling
Development
Analytics
Report &
Development
Database
ETL Development
Support
Level 2 & 3
Hypercare
Technology, Applications and Infrastructure Management, Third Party Management
Policies & Controls
Information Policy and Controls
Definition
(Data, Roles)
Principles
Policy
Process
Procedure
Standard
Method
Guidelines

7. Skills Summary Technical - IM Tools Technology Charimanship
Architecture
Technology
Consultancy
Data Quality
Definition
Management
Analysis
Profiling
Business
Organisation
& Structure
Persuasion/
Cooperation
Information
Security
Technical – Data
Storage & Management
Architecture
Business
Resource
Management
Data Protection
Skills Definition
Architecture
Data/Information
Education
Strategy/
Delivery
Technical –
Data Management
Engagament Kn
Risk Management
Organisational
Development
Data Governance
Industry Knowledge
Architecture
Applications
Supplier
Management
Business Change
Business Governance
Test Management

8. Information Management Organisation Capabilities
Leadership – Drive enterprise direction improvement of information and data, defines and monitors performance and manages IMO resources
Information Architecture – Lead and drive the implementation of an Enterprise Information Architecture and consults on specific project initiatives
Data Quality Management – Drive Data Quality Definition, Management process and improvement
Strategy and Business Value – Drive alignment of information and information demand and delivery against business objectives
Policy and Governance – Drive agreed Management and Governance of information and data assets
Information Exploitation – Drive business use and value from information and data through shared understanding
Demand Control – Drive harmonized prioritized information and data capability and improvement
Commercial and Service Management – Drive improvement, management and efficiency of Information Delivery and Service
Information Management Organisation (IMO)
Centre-Of-Excellence for Information Management
Information Management Leadership
Commercial and Service Management
Information Architecture
Data Quality Management
Strategy and Business Value
Policy and Governance
Information Exploitation
Demand Control

9. Information Management Organisation Capability Leads and Supports
For each IMO Capability there is a lead with support from additional capabilities within each
Information
Architecture
Data Quality
Management
Strategy and
Business Value
Policy and
Governance
Information
Exploitation
Demand
Control
Commercial
and Service
Management
Information
Management
Leadership
Information
Management
Organisation Lead
Enterprise
Information
Governance
Architect
Data
Quality
Manager
Business
Information
Strategy
& Value
Manager
Information
Policy &
Governance
Manager
Exploitation
Manager
Demand
Manager
Information
Services
Manager
Information
Architecture
Data
Quality
Consulting
Enterprise
Information
Council
Secretariat
Methods &
Lifecycle
management
Release
Management
Service
Definition
Data Modelling
Reporting
Specialist
Information
Analyst
Service
Management
Master
Data
Management
Analytics
Specialist
Release
Scheduling
/PMO
Vendor
Management
Metadata
Management
Information
Education
Management
and Potentially Knowledge Management, Content, Communications, Specialist Delivery Skills

10. Data Governance and Management Skills
The key question then is:
How do we secure sufficient resources with the correct skills and experience to fill the expanding roles there are in the market?
We will discuss later in our Plenary Session.

11. Independent Data Governance and Management Consultant
Tony Hodgson
Independent Data Governance and Management Consultant