1. www.sylvania.com The Many Roles of Supply Chain Elizabeth Farrar | 03.08.2013| UK Gatton College Supply Chain Forum

2. CONFIDENTIAL Quiz: Sylvania Socket Survey 2 1.What % are aware that incandescent lamps are being phased out through government legislation? CONFIDENTIAL The Many Roles of Supply Chain | Elizabeth Farrar Gatton College of Business Supply Chain Forum | 03.08.13 1. 2.How many report having LED bulbs? 1. 2. 3.What % believe its important that their bulb is Made in America?

3. CONFIDENTIAL 3 About Me Education MBA, University of Kentucky Bachelors in Business Management, University of Kentucky LEAN Leader, OSRAM Sylvania Work Supply Chain Analyst I, OSRAM Sylvania Logistics MDC Supply Chain Analyst II, OSRAM Sylvania LPD Supply Chain, Versailles Planning Analyst III, OSRAM Sylvania Halogen Supply Chain, Winchester Cutting Board Catering, Owner and Chief Chopper The Many Roles of Supply Chain | Elizabeth Farrar Gatton College of Business Supply Chain Forum | 03.08.13

4. CONFIDENTIAL OSRAM Sylvania General Our Business We're proud of our long­standing reputation of providing solutions in homes, businesses and institutions, automobiles and a broad range of specialty applications. Over the years, we've changed to reflect the markets we serve and the customers we reach. But one thing has remained constant - a belief that our ideas can make a difference in every person's life and that our products reflect a commitment to making our world more comfortable, more productive and more imaginative. 4 Jefferson Memorial The Many Roles of Supply Chain | Elizabeth Farrar Gatton College of Business Supply Chain Forum | 03.08.13

5. CONFIDENTIAL OSRAM Sylvania General Our Brands OSRAM is proud to offer an innovative spectrum of advanced, energy-saving lighting products, systems and services from: OSRAM OSRAM SYLVANIA Traxon Technologies ENCELIUM Technologies OSRAM Opto Semiconductors 5 Hoover Dam The Many Roles of Supply Chain | Elizabeth Farrar Gatton College of Business Supply Chain Forum | 03.08.13

6. CONFIDENTIAL OSRAM Sylvania General History and Present Over 110 years old Began re-working burnt out bulbs in 1901 North American portion of OSRAM AG, Germany Currently being spun off from Siemens Customers range from industrial to retail and automotive 6 Union Square, New York, NY The Many Roles of Supply Chain | Elizabeth Farrar Gatton College of Business Supply Chain Forum | 03.08.13

7. CONFIDENTIAL OSRAM Global Reach Global Statistics 7 OSRAM Sylvania NAFTA 22 Manufacturing Sites US, CA, PR, MX 11,200 Employees HQ Danvers, MA OSRAM ROW 53 Manufacturing Sites 18 Countries 35,000 Employees HQ Munich, Germany The Many Roles of Supply Chain | Elizabeth Farrar Gatton College of Business Supply Chain Forum | 03.08.13

8. CONFIDENTIAL Sylvania Products 8 Get them while you can! The Many Roles of Supply Chain | Elizabeth Farrar Gatton College of Business Supply Chain Forum | 03.08.13

9. CONFIDENTIAL 9 Todays Business Environment Its a tough world out there... Layoffs/closings Economy Government Compliance/laws/ethics Job market Do more with less, faster Meeting expectations from –Management –Customers –Co-workers Beating the competition The Many Roles of Supply Chain | Elizabeth Farrar Gatton College of Business Supply Chain Forum | 03.08.13

10. CONFIDENTIAL 10 What is Supply Chain and SCM? Generally Accepted Definitions Wikipedia: –A supply chain is a system of organizations, people, technology, activities, information and resources involved in moving a product or service from supplier to customer. Goldsby (Supply Chain Management): –Supply Chain Management is the integration of key business processes from end user through original suppliers that provides products, services and information that add value for customers and other stakeholders. Sylvania Definition The management of inventories based on financial impact, forecasted demand and actual customer sales Providing the customer with what they need, when they need it, while keeping inventories low Inventory low, customer service high Exact definition different for every company The Many Roles of Supply Chain | Elizabeth Farrar Gatton College of Business Supply Chain Forum | 03.08.13

11. CONFIDENTIAL 11 Beyond Supply Chain What is expected in addition: Deployment –Monitor and redeploy Customer Service/Order Management –Track large orders –Advise availability –System limitations –Export only monitoring –Special requests Quality –Understand issues –Push to resolve – protect the customer from issues in quality as well as supply Purchasing –Monitor and reduce cost/pricing –Negotiate raw material levels and cost at vendors The Many Roles of Supply Chain | Elizabeth Farrar Gatton College of Business Supply Chain Forum | 03.08.13

12. CONFIDENTIAL 12 Beyond Supply Chain What is expected in addition: New Product Development –Be realistic –Push sales after launch Manufacturing capabilities –Be aware of how affecting supply –Anticipate/resolve issues –Proactively search for improvement opportunities Product end of life management –Suggest items to discontinue –Follow up to complete within systems –Ensure usage of old materials The Many Roles of Supply Chain | Elizabeth Farrar Gatton College of Business Supply Chain Forum | 03.08.13

13. CONFIDENTIAL The Many Roles of Supply Chain Summary Todays World Todays business world is tough. Full of financial challenges and hard business decisions. You will likely be expected to go beyond the traditional role of a Supply Chain Professional. Your Role in Supply Chain Dont be held back by your title or defined role. Pitch in and do what is needed to help your company become stronger. 13The Many Roles of Supply Chain | Elizabeth Farrar Gatton College of Business Supply Chain Forum | 03.08.13

14. CONFIDENTIAL Quiz: Sylvania Socket Survey 14 1.What % are aware that incandescent lamps are being phased out through government legislation? CONFIDENTIAL The Many Roles of Supply Chain | Elizabeth Farrar Gatton College of Business Supply Chain Forum | 03.08.13

15. CONFIDENTIAL Quiz: Sylvania Socket Survey 15 1. 2.How many report having LED bulbs? CONFIDENTIAL The Many Roles of Supply Chain | Elizabeth Farrar Gatton College of Business Supply Chain Forum | 03.08.13

16. CONFIDENTIAL Quiz: Sylvania Socket Survey 16 1. 2. 3.What % believe its important that their bulb is Made in America? CONFIDENTIAL The Many Roles of Supply Chain | Elizabeth Farrar Gatton College of Business Supply Chain Forum | 03.08.13

17. www.sylvania.com Thank you.