1. By Ged Oliver CHD Collaborative
Remember The Patient !
By Ged Oliver
CHD Collaborative

2. Who am I ? 22 years NHS experience – in Pathology
Strong family history of CHD
MI at 36 years of age
Triple bypass at 38 years of age

3. The System Needs Improving !
What do I do about it?
Don’t just sit and moan.
GOYA – get off yer ass ( K.Akabusi )
Try and do something about it !

4. The whole system?
Primary care is only one part of a patients journey !
My experience was as 1 patient across the whole pathway
It highlighted problems across the whole pathway

5. What is the aim of the NHS?
1. To give stress free employment for staff?
2. To provide a service for patients?

6. The Doctor
The most important member of the NHS team?

7. The Nurse
               

8. A Team !!

9. A Crowd – what do we see ?
People at rest?

10. Patients?
It’s Me
Who is/are patients of the NHS –
ANSWER: All of them

11. What do I want as a patient?
Does the service I receive meet my needs?
How could primary care provide a better service for me?

12. Access to my GP Previously – booked appointments only.
OK for cardiac check-ups!
Not acceptable for acute problems !!!!

13. Changes in GP Access I must phone on the day I require appointment.
This is OK for acute problems – BUT
What about check-ups??

14. What about ME!! I need regular check-up appointments. I live in Bury
I work in Bradford
I NEED TO BOOK NON URGENT APPOINTMENTS!!

15. Lets Start Listening to our Patients !!
Lets think as patients – not as NHS staff trying to make stressful working lives better for ourselves !

16. REMEMBER
you never know when you will be the patient !!