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Tooling Complaint Handling System
New Powder functionality
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Overview Change keyword for Origin New attachment functionality
Possibility to empty radio button fields Batch number search (Grade + Blend) New investigation status Select Credit and Repurchase
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Change keyword for Origin
Keywords for origin will be changed to: Coromant Sweden = Gimo Valenite USA = Westminister All current complaints will be updated and not affected.
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New attachment functionality
You will now be able to attach several attachments under the Complaint info tab Click browse and choose file Click Open Click Save To remove an attachment: Select attachment(s) with the checkboxes Click Remove attachment
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Possibility to empty radio button fields
You are now able to deselect all selected radio button fields
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Batch number search (Grade + Blend)
You can now search for powder batch number by using the advanced search. To search for a batch number, enter grade + blend in the Batch number field and select complaint type Powder. Grade = 351 and Blend 749 = To search for grade only: 351* To search for blend only: *749
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New investigation status
You are now able to set a complaint in status investigated. Under tab 2. Investigation Select a result of investigation Click Investigated Click Save & Close Under the view ”Origin Powder > by Status” the complaint is categorized under ”Investigated”
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Select Credit and Repurchase
You are now able to select both Credit and Repurchase You will find this in your final reply
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