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Published byRosanna Harrison Modified over 5 years ago
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Optimization Sprints: Improving Clinician Satisfaction and Teamwork by Rapidly Reducing Electronic Health Record Burden Amber Sieja, MD, Katie Markley, MD, Jonathan Pell, MD, Christine Gonzalez, CSM, Brian Redig, MBA, Patrick Kneeland, MD, Chen-Tan Lin, MD Mayo Clinic Proceedings Volume 94, Issue 5, Pages (May 2019) DOI: /j.mayocp Copyright © 2018 Mayo Foundation for Medical Education and Research Terms and Conditions
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Figure 1 Clinician NPSs for Sprint and the EHR. NPS range: −100 (worst) to +100 (best). Response rates: NPS for Sprint: 61% (89 of 145); NPS for the EHR: before Sprint: 54% (125 of 233), 2 weeks after Sprint: 52% (122 of 233). EHR = electronic health record; NPS = Net Promoter Score. Mayo Clinic Proceedings , DOI: ( /j.mayocp ) Copyright © 2018 Mayo Foundation for Medical Education and Research Terms and Conditions
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Figure 2 Clinician perceptions of EHR processes in the clinic. Response rates: pre-Sprint: 52% (107 of 205); post-Sprint: 47% (97 of 205). EHR = electronic health record. Mayo Clinic Proceedings , DOI: ( /j.mayocp ) Copyright © 2018 Mayo Foundation for Medical Education and Research Terms and Conditions
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