1. Harvard ManageMentor®
Using the Right Leadership Style

2. Discussion Topics
Identifying the leadership style(s) you’re most comfortable with
Assessing an employee’s developmental level
Knowing when to use other styles
© Copyright 2010 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

3. Identifying Your Leadership Style
Directing
Defining tasks clearly and in detail
Orienting employees to tasks
Checking employees’ work
Coaching
Explaining tasks and clarifying issues
Redirecting if employees go astray
Supporting
Facilitating employees’ progress
Collaborating and reassuring
Delegating
Challenging employees to do their best
Letting them take on new challenges
© Copyright 2010 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

4. Assessing an Employee’s Developmental Level
What’s the task?
What’s the person’s competence (task-specific knowledge and any skills that could be applied to the task)?
What’s the person’s commitment (combination of the individual's motivation and confidence to perform the task)?
© Copyright 2010 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

5. Selecting the Right Leadership Style
Developmental Level
Appropriate Style
Low competence, low commitment
Directing
Low competence, increasing commitment
Coaching
High competence, low commitment
Supporting
High competence, high commitment
Delegating
© Copyright 2010 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

6. Next Steps Find out what your employees need from you
Watch for changes in employees’ needs
© Copyright 2010 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.