1. Prepared By: Angelo P. Locsin acruex@asia.com Acruex

2. Introduction
Proudly located in Negros Occidental, Philippines serving clients from different points of the globe in different campaigns, whether it’s a voice campaign or data entry projects; dedicated, serving the creative needs of almost any business, Acruex has grown to be one of the best personal and commercial lines advertising, lead generating, data entry services agencies in this area. We represent various nationwide campaigns, enabling our dedicated agents to effectively compare rates and services so you can receive the quality services you deserve! We consider everyone and every account to be unique—which is precisely why you need us to create a tailored, custom campaign especially for you. We proudly provide solutions to clients near you and surrounding areas.​

3. About us
Acruex delivers world-class creative and strategic solutions across all media, information and technology platforms with our experienced employees since 2014 up to the present. Our agent-first approach means that every idea is grounded in a deep strategic understanding of the target audience. When you work with Acruex, you'll experience the exceptional service and attention to detail that you can only find with an independent outsourcing agency. We pride ourselves on focusing on you, the customers or leads, providing every detail in regard to the needs of your business from a-to-z success. Exceptional customer service is a must when it comes to you our client.
At Acruex, We certainly don’t stop there! We offer all of the skill and expertise you would expect from a client-focused creative agency we welcome you to join our family, and will always provide you with the Best Service Always!

4. Mission Statement Vision Value
To provide our clients with excellent services that provide the best possible result to the growth and success of the business.
Vision
To be an online services agency that provides the highest level of resources and service customer focus to our clients.
Value
We value our people and our clients. Commited to maintain the highest standard of excellence in all that we do. To, establish a firm relationship of mutual trust and service with each of our clients.

5. How we work
We are a Firm that deals with different campaigns and accounts from different clients. In general, online services agencies are not deemed agents of the different campaigns, because we act as principals for the services they buy on behalf of our clients.
Acruex, encompasses many different skills and disciplines in the production and maintenance of workplace, services and agent harmonious relationship with each other as a team. The different areas of online services include cold calling, data-entry services, and transcription. The term Online Services is normally used to describe the virtual process relating to the front-end (client side) campaign.
Acruex are expected to have an awareness of usability and if their role involves cold calling and appointment setting then they are also expected to be up to meet quota, and provide excellent customer service by building rapport to get a hold of the customer and will be able to encourage them to use the product and services. .

6. Cost Estimate Expected Starting per Hour Pay: $3
Additional Pays/Bonuses:
If agent reach the quota, an additional incentives on top of their salary.
Dialer:
Skype Subscription expense to be shouldered by the client;
Or client’s paid subscription of any dialer used by the company.
Payment System: Bank Transfer/Paypal

7. Availability
We are operating 24/7 Monday to Friday shifting. Thus, our agents follows the desired time zone of the client for them to work on their task/job.
Average workload of an agent is 40/hrs per week.
-1 hr. unpaid lunch break
- two 15 minutes break In a shift.
- If agents wish to render overtime, they will be paid the same hourly rate.
- Agents are given 2 non-working days according to the schedule that was set by the management.