1. By Abel Salazar

2. Printer and toner varience Printer List Toner Cartridge Installation Paper Jams Trouble Shooting Known Issues Information Pages

3. HP9050/HP8050 43X/83X HP4515/HP4015 64X/64A HP4250/HP4200 42X/38A

4. LocationModelToner Computer Labs MH212AHP905043X MH212BHP905043X RD212AHP805082X RD212BHP805082X TH109HP451564X WOB137HP420038A JBWLoungeHP425042X Classrooms MH126HP451564X MH206HP451564X MH301HP425042X TH205HP420038A TH305HP420038A JBW204HP425042X DY103HP451564X

5. 4000/8000 series: Lift the top door Replace toner cartridge Pull toner strip if any Close top door

6. 9000 series: Open the front door Pull down the blue lever Replace cartridge Pull up the blue lever Close front door

7. The printer will often know where the jam is located. The vast majority of jams will occur underneath the toner cartridge. The paper trays are also known to jam frequently.

8. Smudged pages A new cartridge sometimes fixes this If not, a new fuser installation is required Unable to print Various reasons: network-related, software problem, toner required, printer is off Faded pages This often indicates a new cartridge is needed

9. Powerpoint Slides Full-sized powerpoint pages will take a long time to print, sometimes taking over 30-60 seconds per slide. Adobe PDF files Will sometimes not print from the internet unless they are saved locally first. Gibberish pages Usually caused by printing from a file with a long name Also occurs when printing directly from the internet or blackboard

10. Configuration Page Click the menu button until you see Information Menu Use arrow keys to find Configuration Page Click Select button to print Supplies Status Page Find Supplies Status within the Information Menu Click Select button to print

11. Any questions?