1. Business Communications and Protocol (B-CaP)
“Live as if you were to die tomorrow. Learn as if you were to live forever.” -Gandhi
Business Communications and Protocol (B-CaP)
Week 1 - Monday
Instructor: Alex Taylor

2. Today’s Agenda Class overview and expectations Self Introductions
Syllabus and Assignment Framework
Upcoming Assignments

3. Contact Information
Alex Taylor Director, Clinical Collaboration IDx Corporation, Coralville “Office” hours: Mon. and Wed. 5:00 – 6:00 p.m. Frank Center (or surrounding area) Appointments (preferred) will get first priority over “walk-ins” Cell: (txt, please let me know who you are)

4. B-CaP Communication Take-Aways
Techniques to improve public speaking and presentations
How to Develop content logic, and organize key messages
Improve research abilities
Write clean, direct, declarative and persuasive content

5. What is Business Communication?
Performance Reviews
Phone Messages
Performance Reports
Text Messages
Websites
Department Meetings
Blog Posts
Memos
Annual Reports
News Releases
Invitations/Announcements
Formal Letters
Facebook/Instagram
Large Group Presentations
Twitter Posts
Sales Presentations
Meeting Minutes
Business Plans
Action Plans/Schedules
Power Point Presentations

6. What’s The Difference between Business Communication/Writing and Rhetoric/Creative Writing?

7. Protocol Exercise
Turn to a person next to you, and introduce yourselves
Name, Year in School, Major, maybe where your from
What did you observe?
Business Card

8. Protocol
Protocol are Culturally and/or Organizationally expected (required?), practices, actions, and behaviors.

9. Protocol For 0009 Attendance On time Absences Make-up work
Electronic Devices
Participation
Be succinct
Let others speak
Language - decorum

10. Ask questions for clarity
Protocol (continued)
Take ownership for your assignments
Read each assignment carefully
Read the rubric(s) carefully
Re-read both for clarity and understanding
75% of your grade is INDIVIDUAL Performance!
Ask questions for clarity
and understanding

11. Classroom Philosophy Business class = Business protocol
Participate and ask questions.
Make yourself comfortably uncomfortable.
Practice. Make mistakes. Learn. Repeat.
AND MOST OF ALL… HAVE FUN!!!

12. Self Introductions Name (how you’d like to be addressed in class)
Year-in-School
Major/Minor(s)
Hometown
If you could have a business/leadership coach for an hour a month for the next 2 years, who would you pick (living or dead) and why?

13. Syllabus Highlights Late or missed assignments
Plagiarism And “Borrowed Language”
Sexual harassment
Reasonable accommodations
Electronic communications (48 hours)
Grading
Earned
Non-negotiable

14. Grading – A business Approach
Meeting expectations – Showing up for work, doing the job – “Draft Quality” to be shared with peers with need for some revision - C
Exceeding expectations – better than “Draft Quality” good enough for Manager review with minor edits/adjustments – B
Exceptional and Notable – Good enough for Executive Suite with few or no corrections. – A

15. Why use a Class Blog
Improve digital literacy and online skills will add value to your contributions as a business communicator
Get to know others in class
Learn, understand, and appreciate different perspectives
Learn to contribute instructive and informative feedback and information
Word Press

16. First Assignments Read the Syllabus (on ICON)
Read previous class Blog Posts by Wednesday
Personal Introduction Blog Post by Friday, January 18th.
Two Comments on Blog Posts in your Section by Monday, January 21, at 5:00 p.m.
Chapters 1 & 2 –By Monday, January 21, (Guide to Managerial Communication)
Linked In Profile – Complete and invite sent to Alex by Friday, January 25

17. Wedneday’s Class Panel with former Students
Share/discuss how to get the most out of B-CaP
Answer questions
Final Syllabus Review and other Class Details
Begin B-Cap Discussion
“Audience”
Blog
Review upcoming Assignments
Brief In-Class Writing Assignment: 5 – 10 minutes