1. Flexible Services iNotice Board
Monthly Performance Summary FY May 2018
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2. STAR Monthly Performance for May 2018
Actual Trips Performed: 8,244 (42%)
Actual Passengers Transported: 9,371
Overall On Time Performance: 96.3%
Scheduled: 57.9%
Appointment Time: 96.9%
Productivity: 1.5
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3. A+ MediTrans Monthly Performance for May 2018
Actual Trips Performed: 7,551 (23%)
Actual Passengers Transported : 7,799
Overall On Time Performance: 97.1%
Scheduled: 83.13%
Appointment Time: 97.9%
Productivity: 1.8
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4. CapitaLand Monthly Performance for May 2018
Actual Trips Performed: 8,468 (39%)
Actual Passengers Transported : 8,683
Overall On Time Performance: 97.4%
Scheduled: 82.7%
Appointment Time: 98.3%
Productivity: 1.8
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5. STAR, A+ MediTrans & CapitaLand Overall Monthly Productivity for May 2018
Total Trips: 24,263
Total Passengers : 25,853
Trip Per Hour: 1.7
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6. STAR, A+ & CapitaLand Space/Passenger Type for May 2018
STAR Transported: ,550 - Ambulatory 4,916- Wheelchair / Scooter, Etc.
A+ MediTrans Transported: 7,262 - Ambulatory Wheelchair / Scooter, Etc.
CapitaLand Transported: ,635 - Ambulatory Wheelchair / Scooter, Etc.
Total : ,447 - Ambulatory 5,623 - Wheelchair / Scooter, Etc.
Note: NT trips are not included in Space/Passenger Type report
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7. Total STAR Trips & Passenger Count – FY2019 April 1, 2018 – May 31, 2018
STAR Transported: ,968 - Ambulatory 10,310- Wheelchair / Scooter, Etc.
A+ MediTrans Transported: 12,977- Ambulatory Wheelchair / Scooter, Etc.
CapitaLand Transported: ,890 - Ambulatory Wheelchair / Scooter, Etc.
Total : ,835 - Ambulatory 11,286 - Wheelchair / Scooter, Etc.
Note: NT trips are not included in Space/Passenger Type report
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8. Total STAR Trip and Passenger Count- FY2019 April 1, 2018 – May 31, 2018
FY18 Total Trips:
STAR: 16,902 (44%)
A+ MediTrans: 13,165 (32%)
CapitaLand: 17,615 (39%)
FY18 Total Passengers :
STAR: 19,095 (43%)
A+ MediTrans: 13,493 (44%)
CapitaLand: 18,010 (29%)
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9. Flexible Services Performance Goals
On Time Performance Goal : 97%
Overall On Time Performance (STAR and Taxi)
On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip
Productivity Per Hour Goal : 1.9
Overall Passenger trips per revenue hour (STAR and Taxi)
Total revenue hours operated monthly divided by number of completed trips
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