1. THE 36TH INTERNATIONAL CONFERENCE OF THE SYSTEM DYNAMICS SOCIETY
REYKJAVÍK, ICELAND
Mapping the Dynamic Complexity of Chronic Disease Care in Singapore: Using Group Model Building in Knowledge Elicitation
John P. Ansah, David Matchar, Lukas Schoenenberger
Duke-NUS Medical School
Title page: Bold the name of the presenter and display your name as you want it read by the moderator (eg Bob instead of Robert). Do not include contact information. Timing in the bottom right. Moderator will change slide following that schedule, or earlier if requested. Change if needed.
0:00-0:30

2. Problem Statement
Due to aging population, the healthcare system designed for a younger population needing episodic and disease-oriented care have been showing signs of systemic stress.
This is evident in: (a) high bed occupancy rates in acute hospitals (b) overburdened SOCs (c) increasing ED utilization and (d) long waiting time for admissions.
It has become evident to policy-makers that change is needed in outpatient services for a new demographic reality.
Problem Statement: Do not change this title. Keep fonts big (24 pt or bigger). Indicate why the problem is important.
0:30-2:00

3. Approach or Dynamic Hypothesis
Again big fonts, do not alter title
2:00-3:30

4. Population health Provider work life Per-capita cost Population health
Length of consultation
Number of doctors
Frequency of seeing the same doctor
Stable chronic condition
Healthy, at risk
Complicated chronic condition
Attractiveness of clinic
Clinic volume
Per-capita cost
Doctor-patient relationship
Service gap
Building relationships
Model of care IV
Change in positive patient experience
Visit waiting time II
Positive patient experience
Population health I
III