1. Outsource or Shared Services for your AP function
Scott Gilley
Director of Shared Services
Emerson Process Management
Jeff Haller
Managing Partner & CEO
DataServ

2. Outsource or Shared Services for your AP function
Background
Emerson Process Management (EPM) is largest business unit in Emerson
Responsibilities include: Accounts Payable, Supplier set up, Fixed assets, and Transactional General Ledger
Use DataServ for AP and Supplier set up
120 locations
45,000 invoices per month

3. Outsource or Shared Services for your AP function
Current state of finance and accounting services strategy
2013 State of Outsourcing Study, HfS Research Ltd,
Conducted with support of KPMG Shared services & Outsourcing Advisory

4. Reasons for Outsourcing or Shared Services

5. Outsource or Shared Services for your AP function
EPM implemented a strategy for AP automation that:
Outsourced mail receipt, scanning, OCR, quality assurance
Built a shared services group to implement solution across multiple businesses and locations

6. Evolution of Automation
eInvoice
AutoVouch
Portal
EDI
ERS
Robust Exception Process
Web Forms
Global Shared Services
OCR
Automated Workflow
Low Cost Labor
Appropriate Offshoring
Up-front Capture
Key From Image
Simple Workflow
Back-end Scanning
Manual Indexing
Centralized Finance & Administration

7. Streamlined Accounts Payable

8. Outsource or Shared Services for your AP function
AP business goals
Improved internal controls
Save money
“No cost better than less cost”
Improve process, provide coverage always
Faster, Better, Cheaper!
24 hours a day processing capability
Metrics include: invoices per person, accuracy/quality, cost per invoice, client satisfaction

9. Outsource or consolidate your AP function? Which is right for you?
Questions to ask:
Are your goals for the project well understood and defined?
What other benefits should this decision enable?
Which alternative represents the best “value?”
Will be relative to your business
What choice will receive the necessary support from Executive leadership?
Which approach aligns best with your culture?

10. Outsource or Shared Services for your AP function
Tips for building a successful shared service function
Optimize process and use technology as you are moving to “best cost” solution (location, process…)
“No cost better than best cost”
Global considerations

11. Outsource or Shared Services for your AP function
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