1. IoT Architecture Workshop IoT Use Case description template
PARTNER NAME
EMEA Partner Enablement Manager

2. USE CASE TITLE: Customer Description IoT use case description
Customer Business Needs for IoT
Technical challenges/constraints

3. USE CASE TITLE: Remote handling of worldwide distributed machines
Example of IoT use case description
Customer Description
IoT use case description
Manufacturer market leader for machines that produce cigarettes including the packaging with a market presence all around the world
Sell high value machines (100/year of €1mio+ each)
to tobacco companies, provide technical support on-site with high skilled technical staff
Willing to connect their machines (1200+ distributed) from remote to support real time monitoring, predictive maintenance and remote setup
Gather data to learn usage pattern and improve next generation of machines
Customer Business Needs for IoT
Technical challenges/constraints
Improve after-sales services quality and optimize operating costs
Setup an ongoing customer relationship to be closer to customer needs and business challenge
Disconnected remote sites in different worldwide locations
Manage countries different data security rules and factory security access
Multiple Industry protocoles

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