1. Strategies for Technical Communication in the Workplace
Chapter 12
Descriptions
Strategies for Technical Communication in the Workplace
Laura J. Gurak
John M. Lannon

2. Objectivity in Description
In promotional materials, subjective description based on feelings, attitudes, or moods is acceptable.
Ethical technical descriptions are objective:
Based on verifiable evidence
Focused on details that enable readers to visualize the item
Written with precise and informative language

3. Elements of a Usable Description
Clear and limiting title
Introduction
Logical and appropriate sequence of topics
Visuals
Conclusion

4. Purposes and Types of Technical Definitions
Two Main Types:
Product Descriptions
Process Descriptions

5. Outline for Product Description
Introduction
Gives only enough information for reader to understand product.
Description and function of parts
Describes each major part.
Summary and operating description
Explains how parts work as a whole.

6. Outline for Process Description
Introduction
Definition, purpose, and brief description of the process
Stages in the process
Chronological or logical order
Conclusion
Summary of major stages or one complete process cycle

7. Specifications
Specifications prescribe standards for performance, safety, and quality. Specifications may describe:
Methods for manufacturing, building, or installing a product
Materials and equipment to be used
Size, shape, and weight of the product
Specific testing, maintenance, and inspection procedures
Specifications

8. Important Ideas about Specifications
Ensure compliance.
Have legal implications.
Provide access to a broad audience
Customer
Designer
Contractor or Manufacturer
Supplier
Workforce
Inspectors

9. Any Questions?
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