1. Chapter 11: Installing and Managing Printers
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2. Learning Objectives
Explain and apply the fundamentals of Windows 2000 Server printing
Install local, network, and Internet printing services in Windows 2000 Server
Configure printing services for all types of needs
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3. Learning Objectives (continued)
Manage printers and print services
Solve common printing problems
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4. Basic Concepts
Print server: A network computer or server device that connects printers to the network for sharing and that receives and processes print requests from print clients
Print client: A client computer that generates a print job
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5. Standalone Print Server Devices
Figure Print server devices
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6. Basic Concepts (continued)
Spooling: A process working in the background to enable several print files to go to a single printer. Each file is placed in temporary storage until its turn comes to be printed.
Printer driver: A file containing information needed to control a specific printer, implementing customized printer control codes, font, and style information.
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7. Figure 11-2 Printing stages
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8. How Network Printing Works
A software application creates a print file, communicating with the graphics device interface (GDI) as it creates the file to include printer control information
The print file is temporarily spooled at the client
The remote print provider at the client makes a remote procedure call to the network print server
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9. How Network Printing Works (continued)
The print file is transmitted to the Server service on the Windows 2000 Server print server
At the print server, the “router” (Print Spool service) directs the print file to the print provider
The print provider stores the file in the print server’s spooler
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10. How Network Printing Works (continued)
While in the spooler, the print provider works with the print processor to format the printing for the correct data type (such as TEXT or RAW)
When the file is completely formatted the print monitor sends the print file from the spooler to the printer
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11. Design Tip
When you plan disk space for a Windows 2000 Server, take into account the type of printing at that server and the number of users. For example, if there are times when 50 users are sending 1 MB print files simultaneously, then you need to plan on at least 50 MB of disk space just for the print spooler.
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12. How Internet Printing Works
When an application generates a print file, the file is processed through the client’s browser, which works with the GDI
The browser makes a remote procedure call (using the HTTP and IPP protocols) to the Internet Information Services (IIS) in Windows 2000 Server
The IIS transfers the print file to the regular Windows 2000 Print Spool service
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13. Print Job Data Type
Data type: The way in which information is formatted in a print file, such as with no formatting, text-type formatting, formatting for Windows-based systems, and formatting for postscript systems
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14. Data Types RAW: Used with MS-DOS, Windows 3.x, and UNIX
RAW with FF appended: Puts a form feed code at the end of the print file
RAW with FF auto: Checks for a form feed code at the end of the print file and inserts a form feed if one is not present
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15. Data Types
TEXT: Used for ANSI-type files, such as from older word processors and text editors
Enhanced Metafile (EMF): Used for Windows-based print files that use GDI at the client
PSCRIPT1: Used to translate Macintosh Postscript formatted files to non-Postscript
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16. Print Monitors
Local port: sends print jobs to a local port, such as LPT1 or COM1 and to a regular file
Standard TCP/IP Port: sends print jobs to IP print servers, such as an HP print server card
LPR: used to coordinate printing with LPR compatible UNIX, DEC, and IBM mainframe and minicomputers
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17. Print Monitors (continued)
Hewlett-Packard Network Port: used for older HP-type printers with print server cards that do not support TCP/IP but that do support printing through the DLC protocol
AppleTalk Printing Devices Port: used for Macintosh clients that communicate via the AppleTalk protocol to PostScript LaserWriter-type printers
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18. Print Monitors (continued)
Pjlmon.dll and Usbmon.dll: monitors that you install manually and that are used for bidirectional printers and printers attached to USB ports
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19. Windows 2000 Server Print Monitors
Table Windows 2000 Server Print Monitors
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20. Sample Candidates That Can Host a Shared Printer
Windows 2000 Server and Professional
Windows NT Server and Workstation
Windows 98
Windows 95
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21. Figure 11-3 Shared network printers
Printer Sharing
Figure Shared network printers
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22. Printer Installation
Depending on the level of Plug and Play sophistication, a printer can be installed in one of several ways, such as:
Automatic or manual detection (or a combination of both) using the Add/Remove Hardware Wizard
Automatic or manual detection (or a combination of both) using the Add Printer Wizard
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23. Detecting a Newly Connected Printer
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Figure Add/Remove Hardware Wizard detecting the printer

24. Configuring a Local Printer via the Add Printer Wizard
Figure Setting up a local printer
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25. Troubleshooting Tip
If a Plug and Play compatible printer is not automatically detected, make sure that the Plug and Play service is started
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26. Configuring a Print Monitor
During a manual installation process, use the Create a new port radio button to configure a particular print monitor (or configure one later in the printer’s properties) and select from:
AppleTalk Printing Devices
Hewlett-Packard Network Port
Local Port
Standard TCP/IP Port
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27. Selecting the Type of Printer
Also during the manual installation process, you can specify the manufacturer and model of printer in order to select the right printer driver
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28. Selecting the Type of Printer (continued)
Figure Entering the type of printer
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29. Specifying a Printer Name and Printer Share Name
During a manual installation, you can specify a printer name and a printer share name
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30. Entering a Printer Share Name
Figure Creating a shared printer
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31. Printer and Printer Share Name Guidelines
Compose names that are easily understood and spelled by those who will use the printer
Include a room number, floor, or workstation name to help identify where the printer is located
Include descriptive information about the printer, such as the type, manufacturer, or model
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32. Review of the Setup Parameters
When you manually set up a printer, there is the option to review setup parameters
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33. Review of the Setup Parameters (continued)
Figure Printer setup summary
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34. Printer Properties
After a printer is set up you can manage the printer’s properties that include:
General printer information
Printer sharing
Printer port setup
Printer scheduling and advanced options
Security
Device settings
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35. General Printer Properties
The general printer properties include:
The printer name
The printer location
A descriptive comment about the printer
The printer model
The printer’s features
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36. General Printer Properties (continued)
Figure Printer Properties General tab
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37. Sharing Properties The sharing tab is used to:
Enable or disable sharing
Specify the share name
Publish the printer in the Active Directory (if the Active Directory is installed)
Install additional drivers for clients other than Windows 2000
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38. Sharing Properties (continued)
Figure Configuring printer sharing
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39. Port Properties The Ports tab enables you to:
Associate a printer with a port
Set up printer pooling
Enable bidirectional printing
Add a new port, such as a print monitor
Remove a port
Configure a port in terms of timeout parameters (for parallel ports); and port speed, data bits, parity, stop bits, and flow control (for serial ports)
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40. Printer Pooling
Printer pooling: Linking two or more identical printers with one printer setup or printer share
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41. Figure 11-11 Configuring printer ports
Configuring Ports
Figure Configuring printer ports
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42. Troubleshooting Tip
When configuring a bidirectional printer, make sure that you use an IEEE 1284 cable and check the BIOS setup to configure the port as bidirectional
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43. Advanced Printer Properties
The printer properties that you can configure on the Advanced tab include:
Printer scheduling
The printer’s priority
Printer spooling
Holding mismatched documents
Printing spooled documents first
Keeping printed documents (after they have printed)
Enabling advanced printing features
Specifying print processors and data types
Configuring the separator page
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44. Advanced Printer Properties (continued)
Figure Advanced printer properties
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45. Troubleshooting Tip
If pages are intermixing from different printouts try selecting the option, Start printing after last page is spooled
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46. Troubleshooting Tip
Use the Hold mismatched documents option to save paper and free the printer when there are users who often send a document formatted for another printer
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47. Separator Page files Sysprint.sep: used for PostScript-only printers
Pcl.sep: used to print in Printer Control Language (PCL) for printers that can do either PCL or PostScript
Pscript.sep: used to print in PostScript for printers that can do either PCL or PostScript
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48. Separator Page Customization Codes
Table Separator Page Customization Codes
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49. Separator Page Customization Codes (continued)
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50. Design Tip
Use separator and banner pages sparingly because they can add to paper costs
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51. Security Properties
The printer Properties Security tab enables you set up:
Printer permissions
Special permissions
Auditing
Ownership
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52. Printer Share Permissions
Table Printer Share Permissions
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53. Security Properties (continued)
Figure Configuring security
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54. Printer Events That Can Be Audited
The successful or failed activities that can be audited are:
Print jobs
Manage printers
Manage documents
Read printer share permissions
Change printer share permissions
Take ownership of the printer
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55. Design Tip
Periodically use the Security Configuration and Analysis MMC snap-in to review analyze the security and group policies that are set up for printers, accounts, and other objects
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56. Printer Device Properties
The Device Settings tab in the printer Properties is used to configure:
Printer trays
Printer memory
Paper size
Fonts
Specialized features of a printer
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57. Printer Device Properties (continued)
Figure Configuring printer device settings
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58. Troubleshooting Tip
If a PostScript printer seems slow, use the Device Settings tab in that printer’s properties to set up virtual memory for the printer
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59. Configuring a Nonlocal or Internet Printer
You can set up and even manage a printer that is not physically connected to the server by:
Starting the Add Printer Wizard and selecting to configure a network printer
Locating the printer on the network or through the Internet (or specifying the printer’s name or URL)
Completing the steps as prompted by the Wizard
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60. Configuring a Printer by IP and MAC Addresses
Configure print server cards by using the IP and MAC address to identify the card:
Start the Add Printer Wizard
Select to install a local printer without PnP
Select to create a new port and use the Standard TCP/IP Port option
Specify the print server’s IP address
Specify the type of print server
Complete the remaining steps under the guidance of the Wizard
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61. Configuring a Printer by IP and MAC Addresses (continued)
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Figure Configuring a TCP/IP port

62. Configuring a Printer by IP and MAC Addresses (continued)
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Figure The new TCP/IP port

63. Design Tip
If you are configuring a print server that is a mainframe, UNIX, or other similar computer, use the LPR print monitor in the setup
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64. Managing a Printer
You can manage a printer in the Printers folder through its icon
Example activities that you can manage are:
To make a printer the default
To pause a printer
To set printing preferences
To configure the printer’s properties
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65. Managing a Printer (continued)
Figure Designating a default printer
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66. Managing Print Documents
You can also manage documents sent to a printer by opening that printer’s icon in the Printers folder
Example activities that you can manage include:
Pausing a print job
Restarting a print job
Viewing the properties of a print job (including resetting the priority of the hob)
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67. Troubleshooting Tip
If a printer malfunctions, move the jobs in its queue to another printer by one of two methods:
Move the jobs to a port already configured for multiple or pooled printers connected to the same computer
Add a new port on the broken printer’s setup that points to a printer that is working
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68. Troubleshooting Tip
If all printing stops or hangs on computers connected to a Windows 2000 print server, try stopping and starting the Print Spooler service (but warn users that their print jobs will be deleted)
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69. Chapter Summary
A Windows 2000 Server can be turned into a print server to manage printers connected to it and shared printers connected to other computers
Learn how to use the appropriate print monitors and data types for specific kinds of printer setups
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70. Chapter Summary
A new printer can be installed using the Add/Remove Hardware Wizard, the Add Printer Wizard, or both
There are a full range of printer properties that you can configure for all kinds of purposes such spooling parameters, printer drivers, printer ports, print monitors, data types, printer scheduling, security, and many others
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71. Chapter Summary
Windows 2000 Server includes options to manage a printer, such as pausing it, as well as options to manage documents, such as pausing or deleting documents
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