1. Flexible Services iNotice Board
Monthly Performance Summary FY February 2018
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2. STAR Monthly Performance for February 2018
Actual Trips Performed: 8,309 (42%)
Actual Passengers Transported: 9,105
Overall On Time Performance: 95.7%
Scheduled: 56.0%
Appointment Time: 94.5%
Productivity: 1.5
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3. A+ MediTrans Monthly Performance for February 2018
Actual Trips Performed: 4,974 (23%)
Actual Passengers Transported : 4,998
Overall On Time Performance: 97.3%
Scheduled: 83.6%
Appointment Time: 95.5%
Productivity: 1.8
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4. CapitaLand Monthly Performance for February 2018
Actual Trips Performed: 7,404 (39%)
Actual Passengers Transported : 7,507
Overall On Time Performance: 98.6%
Scheduled: 81.0%
Appointment Time: 97.5%
Productivity: 1.8
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5. STAR, A+ MediTrans & CapitaLand Overall Monthly Productivity for February 2018
Total Trips: 20,677
Total Passengers : 21,610
Trip Per Hour: 1.7
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6. STAR, A+ & CapitaLand Space/Passenger Type for February 2018
STAR Transported: ,714 - Ambulatory 4,491 - Wheelchair / Scooter, Etc.
A+ MediTrans Transported: 4,841 - Ambulatory Wheelchair / Scooter, Etc.
CapitaLand Transported: ,581 - Ambulatory Wheelchair / Scooter, Etc.
Total : ,136 - Ambulatory 4,740 - Wheelchair / Scooter, Etc.
Note: NT trips are not included in Space/Passenger Type report
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7. Total STAR Trips & Passenger Count – FY2018 April 1, 2017 – February 28, 2018
STAR Transported: ,559 - Ambulatory ,629 - Wheelchair / Scooter, Etc.
A+ MediTrans Transported: 65,912 - Ambulatory ,660 - Wheelchair / Scooter, Etc.
CapitaLand Transported: ,535 - Ambulatory Wheelchair / Scooter, Etc.
Total : ,006 - Ambulatory 58,139 - Wheelchair / Scooter, Etc.
Note: NT trips are not included in Space/Passenger Type report
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8. Total STAR Trip and Passenger Count- FY2018 April 1, 2017 – February 28, 2018
FY18 Total Trips:
STAR: 105,445 (42%)
A+ MediTrans: 62,091 (27%)
CapitaLand: 76,745 (30%)
FY18 Total Passengers :
STAR: 115,408 (37%)
A+ MediTrans: 67,909 (41%)
CapitaLand: 77,479 (22%)
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9. Flexible Services Performance Goals
On Time Performance Goal : 96%
Overall On Time Performance (STAR and Taxi)
On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip
Productivity Per Hour Goal : 2.0
Overall Passenger trips per revenue hour (STAR and Taxi)
Total revenue hours operated monthly divided by number of completed trips
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