1. Quality of advice – SNSIAP accreditation process
Measure the quality of the advice that agencies provide to the public
Housing, Benefits and Debt advice – divides advice into Types
Peer Review – case-files shared with peer reviewers who check the accuracy of the advice recorded in those files
Audit – measures how an agency is managed - focuses on areas such as people management, financial management and staff training

2. SNSIAP – so far
113 agencies booked in for peer review up to September 2019
43 agencies have completed peer review process - 84%
Successful peer review – agencies have a year to complete the audit process

3. Foundations of quality advice
Remit – what does the agency do?
Staff supervision and training
Knowledgeable case-checking
Case recording

4. Accreditation and funding
Is an agency accredited or in the process of seeking accreditation?
What is their remit?
Do they regularly supervise their staff?
Do they check case files and who does the checking?

5. Contact
General enquiries about SNSIAP or peer review: Audit enquiries: