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Comprehensive Employment Center
SC Works WorkLink Comprehensive Employment Center Transition PY2012-PY2013
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SCDEW Reorganization Background
SC DEW Announces New Business Model Wagner-Peyser Budget Shortfall $3.4 million by June 30, 2013 Additional $521,000 by fiscal year end Unemployment Insurance Shortfall $5 million by June 30, 2013 Additional $1.5 million by UI fiscal year end Sequestration 5% Automatic Budget Reductions 5/20/2019 BRINGING EMPLOYERS AND JOB SEEKERS TOGETHER
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BRINGING EMPLOYERS AND JOB SEEKERS TOGETHER
SC DEW Reorganization Unemployment Insurance Transition to Call Center for UI All Clients served over the phone or internet No in-person services would be provided Liberty DEW facility is the DEW Liberty Call Center 5/20/2019 BRINGING EMPLOYERS AND JOB SEEKERS TOGETHER
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BRINGING EMPLOYERS AND JOB SEEKERS TOGETHER
SC DEW Reorganization Wagner-Peyser New focus 1:1 re-employment services Workshops WorkKeys® Basic Computer Skills Better services to Employers Employer & Job Seeker Services remain in SC Works Centers 5/20/2019 BRINGING EMPLOYERS AND JOB SEEKERS TOGETHER
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SC DEW Reorganization Effective on WorkLink WIB
Significant Reductions in number of SC DEW staff WorkLink WIB fiscally responsible for majority of DEW facility cost for ES Anderson Oconee Pickens 5/20/2019 BRINGING EMPLOYERS AND JOB SEEKERS TOGETHER
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WorkLink Considerations/Opportunities
Maintain Services Adopt New and Expand Services Increase and Improve Relationships with Partners Maintaining Cost/or Improve New Method of Providing Employment Services New Branding and Culture Change New Marketing and Communication Strategy 5/20/2019 BRINGING EMPLOYERS AND JOB SEEKERS TOGETHER
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WorkLink New Model of Service
Separation of Employment Services (ES) and Unemployment Insurance (UI) Creation of New Comprehensive Employment Center Creations of New QuickJob Employment Locations Creations of Satellite Access Point for Employment Services and Information SCDEW creation of UI Call Center 5/20/2019 BRINGING EMPLOYERS AND JOB SEEKERS TOGETHER
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New Branding of Services
Refuse to Refer to Locations as the Unemployment Office Only Refer to Locations as Employment Centers or Locations Eliminate the Confined 4 Walls of Current Service Centers Opportunity to Expand Services to Outlining Areas of Region 5/20/2019 BRINGING EMPLOYERS AND JOB SEEKERS TOGETHER
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COMPREHENSIVE EMPLOYMENT CENTER
SC Works Employment Center Primary Service Hub of the WorkLink SC Works System Providing Comprehensive Services to Three County Region One Central 1375 Tiger Blvd., Suite 104, Clemson, SC Hours: Monday – Friday 8:30 am to 5:00 pm. 5/20/2019 BRINGING EMPLOYERS AND JOB SEEKERS TOGETHER
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COMPREHENSIVE EMPLOYMENT CENTER
Focus on Employment and Re-employment Increase delivery of staff – assisted services, to include 1:1 when needed Increase delivery of workshops, to include basic computer skills Attract Top Talent Candidates Most Valued Customer are Businesses 5/20/2019 BRINGING EMPLOYERS AND JOB SEEKERS TOGETHER
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CREATION OF QUICKJOB SERVICE LOCATIONS
Objective is to offer more services to the community within the community and to limit transportation challenges for customers New convenient locations in each of the three counties Anderson, Oconee and Pickens Provide access to SC WORKS system services Resource Room Orientations for System Services Employability Workshops Employment Services – Public/Veterans WIA Case Management Training Services 5/20/2019 BRINGING EMPLOYERS AND JOB SEEKERS TOGETHER
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QuickJob Services Locations
Anderson TCTC QuickJobs Development Training Center 511 Michelin Blvd., Anderson, SC 29625 Oconee TCTC QuickJobs Development Training Center 100 Vocational Drive Seneca, SC 29672 Easley TCTC OuickJobs Development Training Center 1774 Powdersville, Rd. Easley, SC 29642 Hours of Operations: Monday – Friday 8:30 am to 5:00 pm Staffed on a daily basis for Job Services 5/20/2019 BRINGING EMPLOYERS AND JOB SEEKERS TOGETHER
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Creation of Access Points
Objective to provide more informational access to the community closer to home Provide access to information regarding SC Works System Services Printed Materials Computer Kiosks Quarterly Orientations Onsite Partner Services 5/20/2019 BRINGING EMPLOYERS AND JOB SEEKERS TOGETHER
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Access Points Locations
Anderson Adult Education Districts 1&2 Anderson Adult Education Districts 3,4 & 5 Oconee Adult Education Pickens Adult Education Community Based Organizations Watkins Community Center Anderson Interfaith Ministries (AIM) Goodwill Job Connections Center Local Libraries United Way Parenting Place 5/20/2019 BRINGING EMPLOYERS AND JOB SEEKERS TOGETHER
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Unemployment Call Center
Unemployment Insurance Division is implementing new, automated processes while streamlining other federally mandated requirements Call Center will be fully staff by SCDEW and located in the current Liberty SC Works building No Initial Unemployment Services will be offered in the Comprehensive Employment Center 5/20/2019 BRINGING EMPLOYERS AND JOB SEEKERS TOGETHER
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Maps of Service Delivery Area & Sites
5/20/2019 BRINGING EMPLOYERS AND JOB SEEKERS TOGETHER
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