1. Nuts and Bolts of IM4Q

2. History of IM4Q
Planning Advisory Committee for ODP in 1997 developed Multi-Year Plan.
The aim of the Plan was to determine how people being served and their families feel about the services they receive.
The IM4Q is a data resource to the Administrative Entity and Providers for the Quality Improvement Plan.
ODP is using IM4Q data to respond to CMS

3. Intent and Purpose of IM4Q
To Collect independent data from people who receive services from ODP and their family
To ensure quality of life and satisfaction with services utilizing the Considerations Closing the Loop Process
To provide data to stakeholders of the ODP system
To ensure health of safety of people interviewed utilizing a major concerns policy

4. Who is involved in the IM4Q Process
Monitors
Support Coordinators
Person with Disability
Team Members
Family Members

5. Who is interviewed
NCI (National Core Indicators) Total of 400 Across PA Must be receiving SC services plus one other service Ages 18 and older
PFDS Must be receiving the Person Family Driven Services Waiver
IM (Independent Monitoring) Ages 3 and older Can be receiving as little as SC Services only % of people living at home will be higher this year

6. Time line January- Second round of Regional Meetings August/ September
Sample lists are received by the AE. Training is conducted for monitoring teams
March is the deadline to request additional samples is need
April- Third round of regional meetings
October- HCSIS usually opens to accept data entry
First Round of Regional Meetings
June all Data entry must be completed no later than the 30th
Last Year Odessa did not open until December/ January
July- annual Statewide training

7. Resources
IM4Q Manual
MyODP. Resources > IM4Q /NCI >IM4Q/NCI > scroll down under Manuals
IM4Q- ISP Connection Document
HCSIS considerations/ Signs of Quality Training Manual
ODESSA Training Manual
Everyday Lives Document
College of Direct Support: me=PA
My ODP.org:
Other Programs/monitors

8. Look at HCSIS Reports How to data enter Pre-surveys in HCSIS
24 Hour Reports

9. Look at ODESSA How data enter If need to add surveys
If need to assign surveys
How to see what has been data entered

10. Questions and Answers

11. Contact Information
Christine Greene St. Francis IM4Q
Barb Jumper IDD Quality ManagementCoordinator- Dauphin CMU
Sharon Beck IM4Q Program of Montgomery County
Jessica Pahountis Program Specialist, Lehigh County