1. A measure of how much you value, respect, and feel confident about yourself
Winking, snarling, slumping Integrity Assertive Positive self-talk
Empathy Self-esteem Mental disorder Self-actualization

2. A measure of how much you value, respect, and feel confident about yourself
Winking, snarling, slumping Integrity Assertive Positive self-talk
Empathy Self-esteem Mental disorder Self-actualization

3. Examples of body language
Winking, snarling, slumping Integrity Assertive Positive self-talk
Empathy Self-esteem Mental disorder Self-actualization

4. Examples of body language
Winking, snarling, slumping Integrity Assertive Positive self-talk
Empathy Self-esteem Mental disorder Self-actualization

5. An illness that affects a person’s thoughts, emotions, and behaviors
Winking, snarling, slumping Integrity Assertive Positive self-talk
Empathy Self-esteem Mental disorder Self-actualization

6. An illness that affects a person’s thoughts, emotions, and behaviors
Winking, snarling, slumping Integrity Assertive Positive self-talk
Empathy Self-esteem Mental disorder Self-actualization

7. Talking to oneself in a positive way about one’s characteristics and abilities
Winking, snarling, slumping Integrity Assertive Positive self-talk
Empathy Self-esteem Mental disorder Self-actualization

8. Talking to oneself in a positive way about one’s characteristics and abilities
Winking, snarling, slumping Integrity Assertive Positive self-talk
Empathy Self-esteem Mental disorder Self-actualization

9. Ability to understand another’s feelings, behaviors, and attitudes
Winking, snarling, slumping Integrity Assertive Positive self-talk
Empathy Self-esteem Mental disorder Self-actualization

10. Ability to understand another’s feelings, behaviors, and attitudes
Winking, snarling, slumping Integrity Assertive Positive self-talk
Empathy Self-esteem Mental disorder Self-actualization

11. The achievement of the best that a person can be
Winking, snarling, slumping Integrity Assertive Positive self-talk
Empathy Self-esteem Mental disorder Self-actualization

12. The achievement of the best that a person can be
Winking, snarling, slumping Integrity Assertive Positive self-talk
Empathy Self-esteem Mental disorder Self-actualization

13. Expressing oneself directly but respectfully
Winking, snarling, slumping Integrity Assertive Positive self-talk
Empathy Self-esteem Mental disorder Self-actualization

14. Expressing oneself directly but respectfully
Winking, snarling, slumping Integrity Assertive Positive self-talk
Empathy Self-esteem Mental disorder Self-actualization

15. The characteristic of doing what you know is right
Winking, snarling, slumping Integrity Assertive Positive self-talk
Empathy Self-esteem Mental disorder Self-actualization

16. The characteristic of doing what you know is right
Winking, snarling, slumping Integrity Assertive Positive self-talk
Empathy Self-esteem Mental disorder Self-actualization

17. One way to build self-esteem
Increased respect Constructive criticism Integrity
Accepting yourself Depression

18. One way to build self-esteem
Increased respect Constructive criticism Integrity
Accepting yourself Depression

19. A risk of low self-esteem
Increased respect Constructive criticism Integrity
Accepting yourself Depression

20. A risk of low self-esteem
Increased respect Constructive criticism Integrity
Accepting yourself Depression

21. One benefit of high self-esteem
Increased respect Constructive criticism Integrity
Accepting yourself Depression

22. One benefit of high self-esteem
Increased respect Constructive criticism Integrity
Accepting yourself Depression

23. Doing what you know is right
Increased respect Constructive criticism Integrity
Accepting yourself Depression

24. Doing what you know is right
Increased respect Constructive criticism Integrity
Accepting yourself Depression

25. Good advice on self-improvement
Increased respect Constructive criticism Integrity
Accepting yourself Depression

26. Good advice on self-improvement
Increased respect Constructive criticism Integrity
Accepting yourself Depression

27. Developing close relationships
Physical stage Safety stage
Social stage Esteem stage

28. Developing close relationships
Physical stage Safety stage
Social stage Esteem stage

29. Liking oneself
Physical stage Safety stage
Social stage Esteem stage

30. Liking oneself
Physical stage Safety stage
Social stage Esteem stage

31. Having adequate shelter
Physical stage Safety stage
Social stage Esteem stage

32. Having adequate shelter
Physical stage Safety stage
Social stage Esteem stage

33. Getting enough sleep Physical stage Safety stage
Social stage Esteem stage

34. Getting enough sleep Physical stage Safety stage
Social stage Esteem stage

35. Protection from danger
Physical stage Safety stage
Social stage Esteem stage

36. Protection from danger
Physical stage Safety stage
Social stage Esteem stage

37. Why is it important to be able to communicate effectively?
a. to prevent misunderstandings
b. to build healthy, enduring relationships
c. to let others know what you need and want
d. all of the above

38. Why is it important to be able to communicate effectively?
a. to prevent misunderstandings
b. to build healthy, enduring relationships
c. to let others know what you need and want
d. all of the above

39. Which of the following does not affect the development of self-esteem?
a. self-concept
b. shopping
c. interpreting messages from strangers
d. interpreting messages from friends and family

40. Which of the following does not affect the development of self-esteem?
a. self-concept
b. shopping
c. interpreting messages from strangers
d. interpreting messages from friends and family

41. Paraphrasing what someone has said is…
a. an example of body language.
b. an effective listening skill.
c. one way to improve your speaking skills.
d. an example of passive communication.

42. Paraphrasing what someone has said is…
a. an example of body language.
b. an effective listening skill.
c. one way to improve your speaking skills.
d. an example of passive communication.

43. All of the following are ways to improve your speaking skills except
a. using the tone and pitch of your voice effectively.
b. using “I” messages in a conflict situation.
c. blaming the other person.
d. showing empathy for another person

44. All of the following are ways to improve your speaking skills except
a. using the tone and pitch of your voice effectively.
b. using “I” messages in a conflict situation.
c. blaming the other person.
d. showing empathy for another person

45. b. displacement c. projection d. denial
Mary failed her history test. When her parents asked why, Mary told them the teacher asked too many questions on subjects that were not covered in class. What defense mechanism is Mary using to cope with her failing grade?
a. rationalization
b. displacement
c. projection
d. denial

46. b. displacement c. projection d. denial
Mary failed her history test. When her parents asked why, Mary told them the teacher asked too many questions on subjects that were not covered in class. What defense mechanism is Mary using to cope with her failing grade?
a. rationalization
b. displacement
c. projection
d. denial

47. Symptoms of a mental disorder include all of the following except
a. too much or too little sleep.
b. feeling very sad for three days after a pet dies.
c. extreme anxiety or irrational fear.
d. changes in personality.

48. Symptoms of a mental disorder include all of the following except
a. too much or too little sleep.
b. feeling very sad for three days after a pet dies.
c. extreme anxiety or irrational fear.
d. changes in personality.

49. A mental disorder could be caused by
a. inheriting the tendency to develop one.
b. a death, an accident, abuse, or other traumatic event.
c. alcoholism or an infection that affects the brain.
d. All of the above

50. A mental disorder could be caused by
a. inheriting the tendency to develop one.
b. a death, an accident, abuse, or other traumatic event.
c. alcoholism or an infection that affects the brain.
d. All of the above

51. Characteristics of a mentally healthy person include all of the following except
a. a tendency to see challenges of life as opportunities. b. denying one’s emotions. c. taking responsibility for one’s behavior. d. persistence through setbacks and frustrations.

52. Characteristics of a mentally healthy person include all of the following except
a. a tendency to see challenges of life as opportunities. b. denying one’s emotions. c. taking responsibility for one’s behavior. d. persistence through setbacks and frustrations.

53. Having a friend help you reenact a situation in which you lost your temper with someone is a way to
a. improve your self-esteem. b. improve your body language. c. practice expressing emotions in a positive way. d. identify the limitations of defense mechanisms.

54. Having a friend help you reenact a situation in which you lost your temper with someone is a way to
a. improve your self-esteem. b. improve your body language. c. practice expressing emotions in a positive way. d. identify the limitations of defense mechanisms.

55. Emotions sometimes overwhelm us, so it’s useful to know how to manage them. All of the following are helpful ways to do this except
a. offering no opposition when someone deliberately provokes you. b. releasing tension by playing an instrument, writing, or drawing. c. playing a sport or doing some other exercise. d. talking about a problem with someone you trust.

56. Emotions sometimes overwhelm us, so it’s useful to know how to manage them. All of the following are helpful ways to do this except
a. offering no opposition when someone deliberately provokes you. b. releasing tension by playing an instrument, writing, or drawing. c. playing a sport or doing some other exercise. d. talking about a problem with someone you trust.

57. You can keep your anger under control by
a. recognizing your anger quickly. b. counting to 10 and taking a deep breath before reacting. c. using “I” messages. d. All of the above

58. You can keep your anger under control by
a. recognizing your anger quickly. b. counting to 10 and taking a deep breath before reacting. c. using “I” messages. d. All of the above

59. Someone with attention-deficit/hyperactivity disorder (ADHD) is likely to benefit most from
a. group therapy. b. medication. c. psychotherapy. d. All of the above

60. Someone with attention-deficit/hyperactivity disorder (ADHD) is likely to benefit most from
a. group therapy. b. medication. c. psychotherapy. d. All of the above

61. People communicate without words through
a. their facial expressions. b. gestures. c. posture. d. All of the above

62. People communicate without words through
a. their facial expressions. b. gestures. c. posture. d. All of the above

63. Expressing yourself directly but respectfully is
a. active listening. b. passive listening. c. assertive communication. d. aggressive communication.

64. Expressing yourself directly but respectfully is
a. active listening. b. passive listening. c. assertive communication. d. aggressive communication.

65. Some key ways to improve your speaking skills include
a. nodding your head occasionally. b. paying attention to the tone, pitch, and volume of your voice. c. never offering opposition when challenged. d. paraphrasing.

66. Some key ways to improve your speaking skills include
a. nodding your head occasionally. b. paying attention to the tone, pitch, and volume of your voice. c. never offering opposition when challenged. d. paraphrasing.

67. Good communication is a key relationship tool because
a. it can prevent misunderstandings. b. it helps people express opinions and feelings. c. how you communicate with people affects how people relate to you. d. All of the above

68. Good communication is a key relationship tool because
a. it can prevent misunderstandings. b. it helps people express opinions and feelings. c. how you communicate with people affects how people relate to you. d. All of the above

69. Using “I” messages
a. can lead to conflict or misunderstanding. b. means using your active listening skills. c. is a major feature of aggressive communication. d. explains how you feel without blaming someone else.

70. Using “I” messages
a. can lead to conflict or misunderstanding. b. means using your active listening skills. c. is a major feature of aggressive communication. d. explains how you feel without blaming someone else.

71. Mental disorders can be
a. caused by traumatic or stressful experiences. b. inherited. c. caused by an injury or physical disorder of the brain. d. All of the above

72. Mental disorders can be
a. caused by traumatic or stressful experiences. b. inherited. c. caused by an injury or physical disorder of the brain. d. All of the above

73. Symptoms of an eating disorder include
a. starving oneself, as in anorexia nervosa. b. eating large amounts of food and then vomiting. c. obsessive thoughts about weight control. d. All of the above

74. Symptoms of an eating disorder include
a. starving oneself, as in anorexia nervosa. b. eating large amounts of food and then vomiting. c. obsessive thoughts about weight control. d. All of the above

75. Each of the following is an anxiety disorder except
a. an irrational fear of heights. b. attention-deficit/hyperactivity disorder. c. panic disorder. d. obsessive-compulsive disorder.

76. Each of the following is an anxiety disorder except
a. an irrational fear of heights. b. attention-deficit/hyperactivity disorder. c. panic disorder. d. obsessive-compulsive disorder.

77. Which of these symptoms does not indicate a mental disorder for which professional help might be needed?
a. anxiety about an upcoming test b. drug or alcohol abuse c. inability to concentrate d. unexplained mood changes

78. Which of these symptoms does not indicate a mental disorder for which professional help might be needed?
a. anxiety about an upcoming test b. drug or alcohol abuse c. inability to concentrate d. unexplained mood changes

79. Almost 10 percent of Americans are thought to suffer from depression
Almost 10 percent of Americans are thought to suffer from depression. What are some suggestions a person might follow if he or she is experiencing depression?
a. have a drink when the feelings get bad b. talk to a doctor or healthcare professional c. wait for the feelings to pass d. keep one’s problems to oneself

80. Almost 10 percent of Americans are thought to suffer from depression
Almost 10 percent of Americans are thought to suffer from depression. What are some suggestions a person might follow if he or she is experiencing depression?
a. have a drink when the feelings get bad b. talk to a doctor or healthcare professional c. wait for the feelings to pass d. keep one’s problems to oneself