1. Название доклада

2. Accessibility basically means that people with disabilities can use a web based product.

3. It is essential that the Web be accessible in order to provide equal access and equal opportunity to people with disabilities. An accessible Web can also help people with disabilities more actively participate in society.

4. Main Accessibility Principles
PERCEIVABLE - Information and user interface components must be presentable to users in ways they can perceive.
OPERABLE - User interface components and navigation must be operable.
UNDERSTANDABLE - Information and the operation of user interface must be understandable.
ROBUST - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.

5. neuro logical disabilities
It encompasses all disabilities or functional limitations like:
visual
auditory
physical
speech
cognitive
neuro logical disabilities
situational limitations

6. UX and Assistive Technology
Evaluation tool VS
UX and Assistive Technology
Comply First Tool
User Experience
Assistive Technology

7. Выводы

8. Project
Goal: enhance Consumer portal to be in line with WCAG 2.0 guidelines. Current scope covers user with vision issues and keyboard users.
- Existing Consumer portal
- Serve more than 12 million consumers
Constraint: portal was designed within good UX practice, not allowed to change UI too much.

9. Understanding of Accessibility Issues
Analysis Phase
Understanding of Accessibility Issues
User Analysis
Workflow Analysis

10. Understanding of Accessibility Issues
Document Analysis
Best Practice Analysis
Сравнительный анализ
Interview
Brainstorming

11. 3 Levels of Conformance – A, AA, AA
WCAG 2.0
12 Guidelines
61 Success Criteria
3 Levels of Conformance – A, AA, AA
It’s required to be compliant with A and AA levels in US

12. User Analysis Demographics Job responsibilities and tasks
Frequency of use
Hardware
Environment
Software
Computer experience
Web application experience
Task knowledge
Job responsibilities and tasks
Software: IE10, Firefox browsers; JAWS, NVDA screen readers
Web application experience
Task knowledge

13. Visually Impaired Users
User Analysis: Groups
- Use IE10 or Firefox
- Senior users
- Use keyboard shortcuts
Keyboard Users
- Listen the web page content using screen reader
- Good knowledge of software
- Terms used across the platform are known
Visually Impaired Users

14. User Analysis: Personas
30 years old. He is married.
Ivan has already been working for the company for 5 years as a Sales Manager. He travels a lot. That’s why mobile and notebook is always with him. He is very comfortable using the computer. He always upgrades the software (Windows 10).
Company for which he works provides good insurance services. Taking into account his style of work he has to submit personal expenses on the portal using notebook without a mouse.
Ivan is a good at using keyboard for any purposes.
His goal: keyboard access should be to all features; keyboard navigation should be quick and easy; a consistent keyboard navigation model should be provided (i.e. based on basic keyboard navigation models)
John Smith
26 years old. She is single. Lives with her parents but she wants to live alone.
Since 5 years old she suffers from visual issues.
She is a student in Ohio State University. She dreams to become a musician.
He is very comfortable using the computer.
She uses screen readers for search purposes.
She used to doing the following actions: pay taxes via internet banking, listening music online, takes online courses.
Her goal: to be able to file insurance claims without any assistance, to fully understand used terminology to avoid any mistakes. To have the ability to easily navigate across the portal, understand where she is on the site.
Emily Piano

15. Workflow Analysis focuses on tasks in the priority:1
Core, primary functionality 2
Supplemental, secondary functionality 3
Frequent maintenance 4
Initial set up and installation 5
Periodic maintenance and repair

16. What they need?
Making link targets larger, for example, navigation bars and lists of links
Ensuring that all functionality is available via the keyboard
Some use keyboard shortcuts when they can
Focus Indicators visible via Tab
Navigation Order (logical and intuitive)
Interactive elements accessible via keyboard
Scripted elements and widgets accessible via keyboard
Lengthy navigation needs Skip to Main Content, Heading, ARIA landmarks

17. Web browsers, media players
Essential Components of Web Accessibility
Components
Content
Web browsers, media players
Authoring Tools
Developers
Evaluation Tools
Users' knowledge
Assistive Technology

18. Conclusion

19. Спасибо за внимание