1. The Art of Juggling Multiple Facilities and Programs
Ethan Engel and Stephanie Manoogian
Livonia Parks & Recreation

2. Ethan Engel – Athletic Coordinator
Introduction
Ethan Engel – Athletic Coordinator
Outdoor Facility Rentals
40+ Baseball & Softball Diamonds
10+ Soccer Fields
10+ Sand Volleyball Courts
Outdoor Picnic Pavilions
Archery Range
Classes
Open Shooting
Adult Leagues
Softball
Basketball
5v5 Soccer
Sand Volleyball
Youth Leagues
T-Ball
Coach Pitch
Camps & Independent Contractors

3. Stephanie Manoogian– Aquatics Coordinator
Introduction
Stephanie Manoogian– Aquatics Coordinator
Pools
4 facilities
1 Indoor
3 Outdoor
7 pools
1 Splash Pad
Swim Lessons
Indoor/Outdoor lessons
Water Exercise
Rentals
Lane Rentals
Outdoor Pool Reservations
Swim Meets
Special Events

4. Objectives & Outcomes
Identify two strategies to improve time management in managing multiple facilities.
Recognize three challenges to managing multiple facilities
Identify and establish two techniques to effectively prepare and manage varying staff level across all facilities
Establish two approaches to manage and create less stress

5. Program/Facility Mission & Vision
Identify a vision or mission statement for your program or facility
Connects employees to a unified understanding of the division/program they work for
Gives purpose to work and training within facility and program.

6. Program/Facility Mission and Vision
Livonia Parks & Recreation
Livonia Swim Lesson Program
Creating community through people, parks and programs.
It is our goal to give participants the necessary knowledge and physical skills to become safe and efficient swimmers. Our instructors will provide the instruction, safety, trust and discipline skills for all students to develop into successful swimmers.
Come Out and Play!

7. Mission Statement
“Our mission is to provide an educational, entertaining, friendly & inviting, functional & innovative experience of uncompromising quality that meets the health & fitness needs of the entire family.”
Staff Living the Mission
Staff required to memorize mission statement and be able to recite at any time
No development or engagement into personal connection from upper management/corporate into everyday work

8. Investing and Developing Your Team/
Staff demographics
Technology & change
Ongoing Process & Challenges
What currently exists?
What resources are available to use?
Staff Training and Development Opportunities
Go-to-Person
Development opportunities for others
Leadership Within Current Staff
Investing and Developing Your Team

9. Preparation, Preparation, Preparation!
Consistent preparation is key to laying down a solid foundation
Map out seasons or sessions based on department needs/timelines
Plan ahead- know what your routine items are and create deadlines
Create tasks lists and sticking to them
Visual Aids
Know what tools work for you to help you succeed

10. 6 Strategies to Create Less Stress
Prioritize
Blocking Time
Create Focus
Track Progress
Review Workload
Be Flexible

11. 1. Prioritize
Determine which programs or facilities are top priorities
Will fluctuate depending on season or time of year
Effective prioritizing will result in a more efficient work day
Emergency situation/unexpected

12. Eisenhower Method
Important activities are those that have outcomes that lead us to achieving our goals
Urgent activities require immediate attention and usually lead us to achieving other’s goals.
Consequences of not dealing with them are immediate.

13. 2. Blocking Time Know yourself and how you work best
Paper vs. Computer vs. Other
TED Talk Design and Distraction - Tristan Harris
Interruption is a learned behavior
Average employee 23 minutes to refocus attention after becoming distracted
s are like slot machines

14. 3. Create Focus
Determine what you need to focus so you can be productive
What works for someone else may be a distraction to you
Techniques to increase focus:
Eisenhower Method
Use a timer
Concentrate on one task instead of multi-tasking
Noisy environment vs. quiet environment
Cell phone out of sight and out of mind

15. 4. Tracking Progress S.M.A.R.T. Goals Accountability Individual Team
Small Wins
Daily Motivation
Lists and completion

16. 5. Review Workload Routine tasks are easiest to hand off
Uses your team strengths to their fullest potentials
Delegate
Small daily victories for large projects
Break bigger projects into smaller ones
Know who or where to go
Ask for help!

17. 6. Be Flexible Unexpected items, issues, and tasks will happen.
Facility emergencies and/or injuries
Staff issues
Tasks from supervisors
Upset patron
Know what tasks have a hard deadline and which have more wiggle room for completion.
6. Be Flexible

18. Site/Facility Visits Have a presence Support your staff
Provide a face to your programming
Consistency and Unpredictability
Programming vs. Preparation
Reoccurring issues with staff or programming

19. Site/Facility Visits & Iron Man

20. Audit Programming and Facilities
Create staff manuals to set staff expectations
Can range from staff evaluations during programming to a site evaluation during a facility visit
Utilize leadership staff within your division to implement audits
Can indicate areas where staff are excelling and areas where they are struggling and may need more training on

21. Communication
Effective and clear communication between all staff is key to success
Staff Meetings/Trainings
Frequency, Size, Purpose

23. Planning for the Unexpected
Some events can have a plan even though you may not know what, where, when, or how they may occur
Weather
Have written policies for patrons and staff
City of Livonia Weather Hotline
Mechanical issues
Shelden Pool Summer of 2017
Staffing issues
One step at a time

24. Invest In Yourself Work-Life Balance
Find what works for you and keep to it
Look for opportunities for self-growth and development both in and out of work
USA Archery Instructor Certification
USSF Soccer Grade 8 Certification

25. Group(s) Discussion
What are some strategies you have used to overcome challenges?
How does your department’s mission/vision fit into the daily routine of your work? Of your staff’s work?
What are the challenges you have at your facilities? How do you train your staff, if possible, to manage those challenges?
How do you manage your own stress levels and unexpected items and tasks that come your way?