1. Hot Drinks

2. Hot drinks offer us refreshment, their richness of taste and varieties of flavors have contributed to the reasons why these beverages are universally enjoyed by people of all ages, gender or class.

3. Types of hot drinks
Coffee
Tea
Hot chocolate
Flavored milks

4. Coffee There are three types of coffee beans varieties: Coffee arabica
Coffee robusta
The blended types
The Arabica bean is generally considered to be the best. The less valued seed of the Robust variety gives a lighter, thinner drink, which is said to have a rather wooden taste.

5. Roasting
Good quality coffee is due also to the right blend of different qualities of beans and to the roasting. Correct roasting should give a uniform color. The most common levels are;
Light: suitable for the mild beans to retain their delicate aroma.
Medium: gives a stronger flavor, often used for coffees with a well defined character.
Full (Dark): in common use in many Latin countries, slightly bitter flavor.

7. The most popular types of coffee
Espresso
Macchiato
Caffé Latte
Cappuccino

8. The most popular types of coffee
Espresso: This is a finely ground very dark roast coffee with water "expressed" through it under pressure. A very strong dark coffee.
Cappuccino: Espresso, steamed milk, and milk foam. Typically the milk is steamed through a special high pressure steam pipe on the espresso machine.
Macchiato: Typically in North America, this is a cappuccino, but with the steamed milk component missing. That is, it is espresso and milk foam only.
Latte: A "wet" cappuccino. Hold back the foam with a spoon, and pour the warm milk over the espresso. Put a little bit of foam on top for decoration only.

9. Equipment for Coffee tray service
Tray cloth/napkin
Cup
Teaspoon
Sugar basin and teaspoon
Coffee pot
Jug of milk, cream or hot milk

10. Table service
Coffee cups, saucers, coffee spoon is placed right of the customer.
Brown sugar is offered from the customers left.
Served cream and warm milk from the customers right.

11. Tea
Tea is an aromatic beverage commonly prepared by pouring hot or boiling water over leaves of the Camellia, an evergreen shrub native to Asia. After water, it is the most widely consumed drink in the world. Tea is healthy beverage which also aids relaxation and stimulates the central nervous system. Drinking tea could help reduce the risk of heart attack.

12. Types of Tea The three major classes of teas: green black oolong
These three types can be made from the same tea leaves, depending on how the leaf is processed.

13. Green tea
Green tea is dried as soon as it is picked in order to minimize oxidation (which increases caffeine levels), to retain freshness. It helps to reduce the risk of heart disease and certain forms of cancer. The taste of green tea is often described as light and grassy.

14. Black tea
Black tea known as red tea in China, its color is a result of complete oxidation, which gives it a flavor. Black tea usually has a strong, sweet taste.

15. Oolong tea
Oolong tea: the most varied and most interesting, after the leaves are picked, they are gently rolled so that they slowly oxidize, which darkens them.
Oolongs can range from the lovely aromas of orange blossom and sweet flavors to dark, nutty aromas and full flavors.

16. The most popular brands
Assam: rich full tea, suitable for breakfast, served with milk.
Earl Grey: China tea, flavored with oil of Bergamot. Served with lemon or milk.
Jasmine: tea, which is dried with Jasmine Blossom.
Kenya: consistent and refreshing tea, served with milk.
Sri Lanka: Served with lemon or milk.

17. How to Make Tea? Use fresh water. Preheat the pot with hot water.
When pot is hot, empty water out and add tea. (1 bag per person).
When the water has boiled pour into the heated pot.
Let the tea infuse for 3 to 5 minutes, stir and serve.
Serve a jug of hot water in case the customer requires a weaker flavor.

18. How to Serve Tea?
Tea cups, saucers, tea spoon, is placed right of the customer.
Sugar is offered from the customers left.
The tea pot and pot of hot water is served from the customers right.
The milk is served cold from the customers right.

19. Hot chocolate, hot cocoa
Hot chocolate (also known as hot cocoa) is a heated beverage typically consisting of shaved chocolate, melted chocolate or cocoa powder, heated milk or water and sugar. The major difference between hot cocoa and hot chocolate is the cocoa butter, the absence of which makes hot cocoa significantly lower in fat than hot chocolate while still preserving all the antioxidants found in chocolate.

20. How do you make hot chocolate ?
Hot chocolate made with dark or bittersweet chocolate chopped into small pieces stirred into milk with sugar. In USA instant hot cacao powder often includes powered milk or other dairy ingredients. In UK hot chocolate is a sweet chocolate drink made with hot milk or water and chocolate powder. Cocoa (drink made with just hot milk and cocoa powder, sweetened to taste).

21. Flavored Milks
Fruit Flavored Milks. You can use any variety of fruit jam or fruit you like.
Spiced Milks . Use spices, and even herbs, to take your milk to new levels of dairy goodness.

22. Exercises
Watch the video: What is the customer‘s order?

23. - Would you like some coffee or tea while you are waiting. - Yes
- Would you like some coffee or tea while you are waiting? - Yes. That would be lovely, thank you. - Which would you prefer - coffee or tea? - Oh, coffee please. - And how would you like your coffee? - Two sugars and some milk. - Ok. I'm sorry but we do not have any milk I see on second thought can have some tea please? - Yes. - What kind of tea would you like? I'll try the green tea Would you like a cookie ? - No, thank you. - How about an apple? - Yes. I would like an apple.