1. Communicating Effectively

2. Communication Styles There are 3 types of communication styles
Aggressive- Overly forceful, pushy or hostile.
Bullying, intimidation, doesn’t care about others thoughts feelings or needs
Communication Styles

3. Passive- Unwilling or unable to express thought and feelings in a direct or firm manner
Putting others needs ahead of your own, dislike conflict, try to avoid it at all cost
Assertive- Expressing your views clearly and respectfully
Standing up for your rights, and respecting those of others
Improve your relationship with others
Communication Styles

4. Ways To Communicate Speaking Skills
Good communication is to say what you mean and mean what you say
People might hurt your feelings
People can’t read your mind, or pick up on subtle hints
Be as clear as you can be, but don’t be DISRESPECTFUL
Ways To Communicate

5. I Messages- a statement that focuses on your feelings rather than on someone else’s behavior
Helps communicate feelings in a positive way
Example- “I really don’t like to be left waiting, it makes me feel like you don’t think I’m important”

6. “You” Messages
“I” Messages
Why can’t you ever show up on time
I really don’t like to be left waiting, it makes me feel like you don’t think I’m important
You never listen to anything I say
I feel like my suggestions aren’t being taken seriously
I said I’d take out the trash and I will you don’t have to nag me about it every 5 min
I am feeling stressed because I have a big project due tomorrow. I’ll take out the trash as soon as I finish working on this
You’re always taking my CD’s without asking
It bothers me when I get home and find all my CD’s in your room
You always ignore me when your other friends are around
I feel hurt when I’m left out of a conversation

7. Active Listening- Paying close attention to what someone is saying and communicating
Don’t interrupt
Show interest
Restate what you hear
Ask questions
Show empathy
Listening Skills

8. Nonverbal Communication
Sometimes what you say isn’t as important as how you say it
“Nice Outfit”
-Voice is a nonverbal communication
Body Language- Nonverbal communication through gestures, facial expressions, behaviors and posture
Nodding to turning away
Nonverbal Communication

9. Offering Useful Feedback
Offering constructive feedback can improve your relationships with others
Constructive criticism to bring positive change
Use I statements
Non-hostile comments
Encourage improvements
Letting people know how their positive and negative actions make you feel
Let people know you value them
Offering Useful Feedback