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Nonverbal Communication
Nonverbal Characteristics Primarily expresses attitudes Affects career success Is culture-bound
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Nonverbal Communication
Types Voice Paralanguage
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Nonverbal Communication
Types Appearance Attractiveness Clothing Choosing work wardrobe
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Nonverbal Communication
Types Face and eyes Facial expression Eye contact
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Nonverbal Communication
Types Posture and movement Personal space & distance Reflects attitudes Creates feelings Indicates power
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Nonverbal Communication
Types Physical environment Privacy Noise Odors Children Illness
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Nonverbal Communication
Types Time Use of time Variations in culture
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Nonverbal Communication
Improving Nonverbal Effectiveness Monitor your behavior Demonstrate interest in others Be positive Observe conventions
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Sexual Harassment Types Quid pro quo Hostile work environment
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Sexual Harassment Responding Consider dismissing Tell harasser to stop
Keep notes Write letter
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Sexual Harassment Responding Ask for 3rd party intervention
Use company channels File legal complaint
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