1. Basic of Business Correspondence
Need for written communication
Types of business correspondence
Business letters s
Memorandum

2. BUSINESS CORRESPONDENCE
is the communication or exchange of information in a written format for the process of business activities.

3. NEED FOR WRITTEN COMMUNICATION
Maintaining a proper relationship.
Serves as evidence.
Create and maintain goodwill.
Inexpensive and convenient.
Formal communication.
Independent of interpersonal skills.

4. TYPES OF BUSINESS CORRESPONDENCE
Business letters
Business letters are the most formal method of communication following specific formats. They are addressed to a particular person or organization. A good business letter follows the seven C's of  communication.

5. TYPES OF BUSINESS CORRESPONDENCE
7 C’s of Communication:
Clear.
Concise.
Concrete.
Correct.
Coherent.
Complete.
Courteous.

6. TYPES OF BUSINESS CORRESPONDENCE
The different types of business letters used based on their context are as follows:
Letters of enquiry
Letters of claim/complaints
Letters of application
Letters of approval/dismissal
Letters of recommendations
Letters of sales.
Official letters can be handwritten or printed. Modernisation has led to the usage of new means of business correspondence such as and Fax.

7. TYPES OF BUSINESS CORRESPONDENCE
is the least formal method of business communication. It is the most widely used method of written communication usually done in a conversational style.
Memorandum
Memorandum is a document used for internal communication within an organization.Memo may be drafted by management and addressed to other employees.

8. THANK YOU