1. Effective Leadership and Management Styles
Objectives
At the completion of this module, participants will be able to:
Explain the difference between management and leadership.
Recognize and apply leadership practices.
Examine styles of management and leadership.
Tie issues of empowerment, delegation, and motivation to leadership.

2. Effective Leadership and Management Styles
Definitions
Management- all actions focused on accomplishing the tasks in an organization.
Leadership- the ability to create an environment where individuals willingly apply their unique abilities to a common mission. Leadership is about the relationship between leaders and their team.
Competence- the knowledge and skill to do the job.
Commitment- the motivation, willingness, and confidence to do the job.

3. Effective Leadership and Management Styles
Personal Check-In: Individual Leadership Reflection
Think about a leadership experience that really pleased you, a time when you worked with others and did a good job of helping something positive or effective occur. It can be a work experience or a personal experience.
1. Briefly summarize the situation.
2. What action did you take to make it happen?
3. What three words would you use to describe the
situation?

4. Effective Leadership and Management Styles
Icebreaker: Leadership and Management
What is management?
What is leadership?

5. Effective Leadership and Management Styles
Traits of the Excellent Leader
Excellent leaders have:
A vision and purpose.
Clear goals.
Strong commitment.
Flexibility.
An understanding of change.
Active listening skills.
Confidence to take risks.

6. Effective Leadership and Management Styles
Traits of the Excellent Leader
Excellent leaders are:
Knowledgeable about the total organization.
Able to learn from mistakes.
Excellent communicators/listeners.
Able to speak clearly and effectively.
Resourceful.
Realistic.

7. Effective Leadership and Management Styles
Employee Check List
Bring to mind an employee you want to think about during this module. Think about a specific task or job you need this employee to do.
How competent is she? How much does she know about the job? How skilled is she at doing the job?
How committed is she? Is she motivated to do it? Is she confident that she can do it?

8. Effective Leadership and Management Styles
Reality Practice: Employee Analysis
Rita is a new employee on your team. She has been anxious to join you for a while but this position just opened up.
__________ Competence
__________ Commitment

9. Effective Leadership and Management Styles
Reality Practice: Employee Analysis
Delilah, the senior member of your staff, works well on her own. She knows just what to do at the right time. She helps others learn and adds to the success of the team.
__________ Competence
__________ Commitment

10. Effective Leadership and Management Styles
Reality Practice: Employee Analysis
Connie has worked with you for six months. She is able to do some of the work well but seems to be down on herself about not learning everything quickly enough.
__________ Competence
__________ Commitment

11. Effective Leadership and Management Styles
Reality Practice: Employee Analysis
Sabrina knows the ropes of her work. She can manage all of the tasks, but sometimes she doesn't think she can really make things happen.
_________ Competence
_________ Commitment

12. Effective Leadership and Management Styles
Reality Practice: Employee Analysis
Your employee:
__________ Competence
__________ Commitment

13. Effective Leadership and Management Styles
Leadership Styles
The Directing Leader:
Sets goals.
Identifies the problems.
Comes up with solutions.
Decides who does what work.
Gives specific directions.
Announces decisions.
Closely supervises and evaluates employees' work.

14. Effective Leadership and Management Styles
Leadership Styles
The Coaching Leader
Sets the goals.
Identifies the problems.
Develops a plan to solve problems and consults with employees.
Makes the final decision about procedures or solutions after hearing employees' ideas, opinions, and feelings.
Explains decisions to employees and asks for their ideas.
Praises employees' work efforts.
Continues to direct employees' work.
Evaluates employees' work.

15. Effective Leadership and Management Styles
Leadership Styles
The Supporting Leader
Involves employees in problem-solving and goal-setting.
Takes the lead in defining how to do a job or solve a problem.
Provides support, resources, and ideas if requested.
Shares responsibility for problem-solving with employees.
Listens to employees and guides them as they make decisions.
Evaluates an employee’s work with that person.

16. Effective Leadership and Management Styles
Leadership Styles
The Delegating Leader
Identifies problems with employees.
Sets goals with employees.
Develops plans and makes decisions with employees.
Lets employees decide who does the tasks.
Accepts employees' decisions and monitors their performance.
Lets employees evaluate their own work.
Lets employees take responsibility and credit for their work.

17. Effective Leadership and Management Styles
Reality Practice: Leadership Styles
Rita is a new employee on your team. She has been anxious to join you for a while but this position just opened up.
__________ Competence
__________ Commitment
Leadership Style __________

18. Effective Leadership and Management Styles
Reality Practice: Leadership Styles
Delilah, the senior member of your staff, works well on her own. She knows just what to do at the right time. She helps others learn and adds to the success of the team.
__________ Competence
__________ Commitment
Leadership Style __________

19. Effective Leadership and Management Styles
Reality Practice: Leadership Styles
Connie has worked with you for six months. She is able to do some of the work well but seems to be down on herself about not learning everything quickly enough.
__________ Competence
__________ Commitment
Leadership Style __________

20. Effective Leadership and Management Styles
Reality Practice: Leadership Styles
Sabrina knows the ropes of her work. She can manage all of the tasks, but sometimes she doesn't think she can really make things happen.
__________ Competence
__________ Commitment
Leadership Style ___________

21. Effective Leadership and Management Styles
Reality Practice: Leadership Styles
Your employee:
__________ Competence
__________ Commitment
Leadership Styles __________

22. Effective Leadership and Management Styles
Checking Out: Next Steps
Consider the employee you have been thinking about during this module.
1. What leadership style does this employee need from you?
2. What style have you been using?
3. What will you do differently?
4. What actions on your part will help this employee move toward the high competence/high commitment characteristics of an employee who needs your delegation style?