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April 17, 2009 eGov Workshop: Cloud Computing and Interoperability Daniel Burton Senior Vice President Global Public Policy Salesforce.com
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The World Today My Yahoo Google NY Times Brokerage Banking Salesforce
Credit Cards Blogs Open Table Blackberry
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The Consumer Web Platforms
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Q: Why can’t business and government applications be as easy as the Consumer Web?
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Evolution of Computing
1960’s Mainframe 1980’s Client/server Today Enterprise Cloud Computing 5
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Applications Moving to the Cloud
Mainframe 1980’s Client/server Today Cloud Computing Applications 6
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Platforms Moving to the Cloud
Mainframe 1980’s Client/server Today Cloud Computing Platforms 7
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Government is Moving to the Cloud
Federal State Local Non-profit
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Across Segments Economic Development Environment & Natural Resources
Transportation General Government Public Safety & Justice Science & Tech Education Health & Human Services
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The Cloud Computing Model
Multi-tenant Pay-as-you-go Elastic No Capital Expense Modest Operating Expense Scales With Your Business Yefim Natis, VP, Distinguished Analyst 10
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Advantages of the Cloud
Client / Server & App Server Platforms Cloud Computing Time to Value in Months Fragmented Security & Compliance Painful, Risky Upgrades and Updates Expensive multi-year software licenses Difficult to Customize and Use Complex Infrastructure Time to Value in Weeks Central Security & Compliance Automatic Upgrades Monthly Subscription Payments Easy to Customize and use No Infrastructure
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Granular Real-Time Security Model
Flexible Data Sharing with Point-and-Click Rules Field, Object and Record-Level Control Sharing Across CRM and Custom Apps Point and Click Permissions Custom Sharing Rules Across Roles, Profiles, and Channels Integrated with API, Reporting & Search Integrated With Single Sign-on
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ISO 27001 Real-Time Security
The World’s Most Trusted Security that Improves in Real-Time with Testing by Every Customer Application Security ISO 27001 SSL encryption Identity confirmation SAS 70 Type II; SysTrust certified FDA CFR Part 11 & Part 820 Network Security IP restrictions Fault tolerant, multi-layered firewall Intrusion detection 3rd party assessments Facility Security 24 x 365 security Biometric readers Silent alarms CCTV Motion detection
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Proven Reliability and Performance
10 500 >99.9% Uptime Page Response Time (ms) Quarterly Transactions (billions) Improves with Time, Scale, and Usage <300 ms response time Trusted for 10+ Years
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Real-Time, Transparent System Status
Confidence, Transparency, and Trust Live System Status Security Best Practices Historical Performance
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Proven, Real-Time Integration
Leverage Your Existing Investments Connect the Clouds Native Oracle & SAP Connectors Consume External Web Services Build New Web Services Leverage Existing Investments 60+ Certified Integration Middleware Connectors Force.com for Facebook Force.com for Google Force.com for Amazon Web Services 100M+ API calls/day >50% of Transactions through Our API 16 16
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Leverage from all Assets: Integration as a Service
Native Desktop Connectors Integration Partner Ecosystem Mash-ups from AppExchange Native ERP Connectors Developer Toolkits
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Force.com Amazon Web Services
Bring Amazon Web Services To Force.com Applications Develop in Java, Ruby on Rails, LAMP Stack Access Mega Storage from Amazon S3 Burst a Force.com App to Amazon EC2
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Force.com Google App Engine
Python library and test harness Access Force.com Web Services API from within Google App Engine applications
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Force.com Facebook Force.com Developers Build Social Apps for The Enterprise Facebook Users Access Apps on Force.com Sites
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The Cloud is a Services Supermarket
Combine platforms: Combine strengths
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