1. +

7. How did they made all this possible?

8. The Answer is MANAGEMENT

9. Management
The Process of achieving organizational (or any) goals through involving in 4 major functions which are Planning- Organizing- leading and controlling

10. Planning

11. Planning
Process of Setting Goals and deciding the best ways of achieving them.

12. Organizing

13. Toyota

14. Coca Cola

15. Microsoft

16. Sony

17. Organizing
The process of allocating and arranging- Human and Non-Human resources so that plans can be carried out successfully.
Through the organizing function of management, tasks are determined and the ways they will be performed and the allocation of all related resources takes place.

18. Leading

19. Akio Toyoda, the president of Toyota
Bill Gates: Chairman, Microsoft Corp.
Howard Stringer, CEO of Sony Corp
Akio Toyoda, the president of Toyota
 Roberto Goizueta CEO of the Coca-Cola Company
Jorma Ollila President and CEO of Nokia

21. Leading
The Process of influencing others to engage in the work behaviors necessary to reach organizational goals
Leading includes communicating with others, developing relationships, motivating people and inspiring to achieve what is expected out from them.

22. Controlling

23. Controlling
Process of regulating organizational activities so that the actual performance is achieved as per the organizational standards.

24. Management
Leading
Organizing
Planning
Controlling

25. WHAT MANAGERS ACTUALLY DO?

26. Mintzberg (1980)
Unrelenting Pace- Managers drink coffees, attend meetings, formally or informally eat lunches, handling mails, supporting sub ordinates
Variety and Fragmentation- Handling employee queries, employees issues, attending telephone calls, continual interruptions from subordinates and telephone calls, leaving meetings before they have finished etc.
Verbal Contacts and Networks- contact building, managing relationships, communicating with sub ordinates, supervisors and organizational heads.
‘In short the research has found that managers get involved in a lot of activities.’

27. Based on the results, Mintzberg has divided these activities into ‘3-three’ categories and roles that managers perform:

28. Managerial Roles
Interpersonal
Informational
Decisional

29. INTERPERSONAL ROLE
Liaison role-
Maintaining networks
of contacts out of the department to gain information and
support
Leader role- building relationships with subordinates and motivating them
Figureheads- performing duties related to legal requirements

30. INFORMATIONAL ROLE Monitor-
Spokesperson-
Convey organizational information to the outsiders
Disseminator-
Convey information internally that is collected from internal or external sources
Monitor-
Seeks internal and external information about the issues that could affect the business.

31. DECISIONAL ROLE Entrepreneurial Disturbance handler Resource allocator
Negotiator

32. Now in order to perform all these roles in a better manner and as per the expectations of the company, a manager should be:
Knowledgeable- Well Informed
AND
Must Possess Key Management Skills

33. Key Management Skills
Technical Skills
Human Skills
Conceptual Skills

34. E.g.: electrician, engineering tasks
Technical Skills
Human Skills
Knowledge and talents to perform specialist activities are called technical skills
E.g.: electrician, engineering tasks
Power and ability to work with people effectively and get things done responsively.
Conceptual Skills
Ability to visualize the entire situation or organization in order to develop a better plan

35. EFFICIENTLY Using resources wisely and in a cost-effective way
EFFECTIVELY Making the right decisions and successfully implementing them

37. Levels of Management
TOP
MIDDLE
FIRST LINE

40. The Entrepreneurial Role
Promoting Innovation
The Entrepreneurial Role
Idea Champion
Sponsor
Orchestrator