1. Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria Maarten Blokland, UNESCO-IHE NETWAS

2. Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria Purpose and structure: Objective of CD in the LV WatSan Initiative Conceptual CD Model The CD Partnership Approach and Methodology Inquiry Process Issues and CD Interventions Lessons learned

3. Towns: Muleba (Tz) Mutukula (Ug/Tz) Koytera (Ug) Nyendo (Ug) Mutukula (Tz) Bondo (Ke) Bugembe (Ug) Bukoba (Tz) Bunda (Tz) Homa Bay (Ke) Kissii (Ke) Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria

4. Lessons on CD from the WAC I project: n Broaden the scope to include a.o. commercial and business development aspects n Include additional stakeholders such as Government, CBOs and NGOs n Ensure the presence of local capacity builders n Further integrate capacity building and infrastructure investments n Improve the efficiency of contractual processes

5. Objective of LV WatSan: In each of 10 ten towns around Lake Victoria, the project will improve water supply, sanitation and environmental conditions Objective of CD in LV WatSan Capacity development will be provided to local stakeholders, with a view to securing sustainable and equitable delivery of services The capacity development interventions will respond to specific on-the-ground issues in each town, in function of its unique circumstances, specific issues, organizational competences, etc.. Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria

6. Conceptual CD Model: Towns: Various Shapes & SizesCapacity Builders CD Info Action for Improved Services Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria

7. Consortium of Capacity Builders: FCM: Pro-poor governance UNESCO-IHE: Water, sanitation and environmental management GWA: Gender and disadvantaged groups SNV: Local Economic Development NETWAS: Implementation of CD Interventions Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria

8. Target groups for CD: Multi Stakeholder Forum Local and District Governments Water and sanitation providers Local entrepreneurs NGOs, CBOs Citizens / Users Disadvantaged groups UN-HABITAT Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria

9. Staged Approach: Initial Inquiries in each town CD preparations –Design of CD interventions –TNA RLCB and ToT CD implementation, supplemented by: –Ongoing inquiry and evidence gathering –Coaching –Capacity development for KD&M –Top level consultations We have progressed to this point Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria

10. Roadmap: We are here now Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria

11. Inquiry with Local Stakeholders Reviewing and Integrating Evidence by Theme Design Capacity Development Interventions Evidence Evidence Evidence PPGovern c WaterSanitationEnviron t LEDGender Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria Inquiry Methodology (Systemic Action Research): Provide Capacity Development Services

12. Information and data collection: reports and on-site observation and data collection multi-day and multi-stakeholder interviews including cross referencing Teams and expertise: Multi-disciplinary team of 6 experts per town: governance economic development Gender and disadvantaged groups water, sanitation environment Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria

13. Stakeholder interviews: Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria

14. Outcome Inquiry (Map): Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria

15. Outcome Inquiry (Details): Points of Stakeholders, Stories Information Issues, Relationships Quotes Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria

16. Focus on disadvantaged people Pro-poor and gender sensitive focus Landlord-tenant relationships (Supra) Town institutions and organisations Institutions, Legal and regulatory frameworks Coherence & Relations at town level Stakeholder interactions Organisations and Systems Planning systems and municipal performance Service coverage and quality Service coverage Quality of services Quality of infrastructure Development of Services Operation & maintenance by watsan providers Drainage and Waste management by local government Town planning and Land ownership Major Issues found (1): Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria

17. Public engagement & access Promises and expectations Ownership of project and assets Attitude, transparency, integrity Impact on health and environment Communication and sensitisation WaSH awareness and practices Infrastructure investment and processes. Investments and procurement processes Time requirement for investments and operational arrangements (Quality of) Contracts Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria Major Issues found (2):

18. From Issues to CD Interventions: Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria

19. Dialogue Debate Discussion Workshop Round table Exposure Tour Conference Field work Training Tutorial Apprenticeship Peer learning Learning-by- doing Technical advice Networking Change Mgmt Programme Awareness raising Mass communication CD Interventions Menu: Work in Progress Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria

20. Work in Progress

21. Lessons learned: Most of the earlier lessons have been integrated into the present LV WATSAN project design and CD component Shared objectives and approach enabled the CD consortium to develop an integral program of town-wide CD interventions Methodology has produced high quality information on actual watsan, the stakeholders, their relationships, and the issues Methodology enabled ownership of the CD process by stakeholders by inviting them to share and contribute their knowledge, experience, opinions and ideas to the process The findings confirm the need for strong and timely links between infrastructure investments and CD The CD approach will be analyzed and documented for future replication Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria

22. www.fcm.cawww.fcm.ca www.unesco-ihe.org www.snvworld.org www.genderandwater.org www.netwas.orgwww.unesco-ihe.orgwww.snvworld.org www.genderandwater.orgwww.netwas.org Thank You Asante